Catering Assistant

Thomas Franks Ltd.; Bedford; On-site; GBP 20,000 - 28,000; Full time

Job summary

Join a forward-thinking catering company as a Catering Assistant in Bedford, where you will play a vital role in delivering exceptional service during breakfast, lunch, and dinner services. This dynamic position offers the chance to work in a friendly team environment, ensuring that food is prepared to the highest hygiene standards and that customers receive outstanding service. With a focus on individual growth, the company provides comprehensive training and career progression opportunities. If you are passionate about food and customer service and are eager to learn and grow, this role is perfect for you.

Benefits

Wider wallet scheme

Free meals on duty

Volunteers leave

Enhanced maternity leave

Cycle to work scheme

Recommend a friend bonus

Individual training and development

Apprenticeship programme

Team social events

Employee assistance programme

Qualifications

• Experience in a catering environment and serving customers is essential.
• Strong team working abilities and good presentation skills are required.

Responsibilities

• Serve clients during meal services and prepare food following hygiene standards.
• Maintain cleanliness in the kitchen and dining areas as per company standards.
• Interact with customers and ensure excellent service delivery.

Skills

Catering experience

Customer service skills

Teamwork

Food hygiene knowledge

Adaptability

Verbal English skills

Written English skills

Education

Food hygiene certificate

Job description

A fantastic B&I location in Bedford for a supplier of building materials. Catering for 250 at this location. We have a breakfast and lunch offering here with some hospitality. This is a Monday to Friday operation. Additional benefit of this location is free parking.

We currently have a fantastic opportunity for a Catering Assistant to join our established & friendly team at our prestigious contracts in Bedford.

Role requirements (Task & Responsibilities):

• Serve clients during Breakfast, lunch or dinner service.
• Help setting up the dining room for service.
• Prepare food for service, following good hygiene and safety practices and to the standard specified.
• Ensure the kitchen is left clean and tidy to the required standard of the Chef Manager or to the hygiene standards set by the company / Client.
• Clear, clean and store away any food, beverage or equipment required for special functions.
• Restock and replenish stocks and consumables as required during service periods, to achieve optimum customer service delivery.
• Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
• Complete all / any necessary cleaning/hygiene duties.
• Interact and acknowledge all customers and client staff.

General Responsibilities:

• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to always promote a professional and flexible approach.
• Ensure that the correct uniform is always worn neatly and cleanly.
• Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
• Carry out all reasonable requests of the management.
• Be conscientious with regard to Health & Safety and report any hazards to the manager.

Key personal skills and attributes:

• Previous experience of working within a catering environment.
• Previous experience of serving customers within a catering establishment.
• Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.

Benefits:

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty.
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.