Catering Assistant

Education Authority (Northern Ireland); Ballycastle; On-site; GBP 16,000 - 21,000; Full time

Job summary

Education Authority (Northern Ireland) in Ballycastle is seeking a Catering Assistant to actively participate in the daily operation of the Catering Unit under the Senior/Unit Catering Supervisor. The role focuses on delivering hygienic, efficient service and promoting sales within the unit.

You will perform basic food preparation, serve meals, maintain dining areas and support the central kitchen where applicable.

Qualifications

• Willingness to undertake job related training
• Effective communication skills to support team working, taking of instruction and engagement with customers.
• Excellent interpersonal and team working skills
• Effective organisational and planning skills and the ability to work under pressure to meet deadlines
• Motivation towards providing excellent food and customer service for our children and young people
• Evidence of how your experience and approach to work reflect EA’s ethos and values.

Responsibilities

• Basic preparation of food and beverages, including the preparation of vegetables and snacks using appropriate equipment.
• Simple cooking, including the reconstitution of prepared food.
• Organising and controlling food service points.
• Transferring and serving meals and snacks including transported meals.
• Assisting with the promotion of meals to pupils, parents and principal.
• Maintaining regular contact with the central kitchen, if applicable, with regard to all aspects of service delivery.
• Preparing the dining area: setting tables, chairs, benches and serving points as required.
• Completing duties in accordance with relevant Acts, Regulations and Codes of Practice.

Skills

Communication

Interpersonal skills

Organisational skills

Customer service

Job description

Section 1 - Essential Criteria

Factor

• Willingness to undertake job related training

Method of Assessment

Shortlisting by Application Form

Section 2 - Essential Criteria

Skills/Abilities

• Effective communication skills to support team working, taking of instruction and engagement with customers.
• Excellent interpersonal and team working skills
• Effective organisational and planning skills and the ability to work under pressure to meet deadlines
• Motivation towards providing excellent food and customer service for our children and young people

Values Orientation

Evidence of how your experience and approach to work reflect EA’s ethos and values. You will find information about our Values here.

Section 3 - DESIRABLE CRITERIA

Experience

• Experience of working in a customer service or catering role

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’.

In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

Further information can be accessed at NI Direct or the Department of Justice.

The Education Authority is an Equal Opportunities Employer

JOB DESCRIPTION

REPORTS TO: Senior/Unit Catering Supervisor

RESPONSIBLE TO: Catering Manager through appropriate Area Catering Manager

JOB PURPOSETo actively participate in the daily operation of the Catering Unit under the direction of the Senior/Unit Catering Supervisor.

Team participation is essential to provide an efficient hygienic service, to achieve customer satisfaction and to promote sales within the unit.

Main Duties And Responsibilities

• Basic preparation of food and beverages, including the preparation of vegetables and snacks using appropriate equipment.
• Simple cooking, including the reconstitution of prepared food.
• Organising and controlling food service points.
• Transferring and serving meals and snacks including transported meals.
• Assisting with the promotion of meals to pupils, parents and principal.
• Maintaining regular contact with the central kitchen, if applicable, with regard to all aspects of service delivery.
• Preparing the dining area:
• Setting out dining room tables, chairs, benches and serving points as required by the meals service.
• Setting tables, laying out of cutlery, water jugs, etc.
• Completing general kitchen and dining room duties including washing up, clearing away equipment including tables, chairs and benches*.
• Cleaning the kitchen/servery, dining room and equipment including floors and walls*.
• Recording temperatures for control purposes as required.
• Securing premises as required.
• Completing duties as delegated in connection with service provision.
• Carry out all duties to comply with:
• Acts of Parliament, Statutory Instruments and Regulations and other legal requirements;
• Codes of Practice
• Carry out all duties in the working conditions normally inherent in the particular job.
• Complete all necessary administration.
• Carry out duties for jobs up to and including those in the same grade, provided such duties are within the competence of the employee.
• Promote and adhere to the Values/ethos of the School.
• Note:

Where part of the school premises are used for the dual purpose of consumption of food and educational purposes, non catering staff are responsible for the cleaning of the room.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.