Category Operations Assistant: Supplier & Pricing

Jobtailor; Hatfield; On-site; GBP 22,000 - 30,000; Full time

Job summary

Ocado Retail is seeking an Administrative and Commercial Support role to assist the Buying team across assigned categories in Hatfield. You will help maintain listings, onboard suppliers, and ensure timely price changes, while coordinating with senior stakeholders.

The successful candidate will bring strong administrative skills, proficiency in MS Office (Excel), and excellent communication, with experience in fast-paced retail or buying environments preferred.

Qualifications

• Strong administrative skills.
• Proficiency in MS Office, including Excel.
• Highly organised and able to manage changing priorities.
• Excellent communication.
• Previous experience in a fast-paced commercial, retail or buying environment is preferable.
• Ability to comply with GSCOP and Competition Law.

Responsibilities

• Provide administrative and commercial support to the Buying team for assigned categories.
• Support the broader Buying team as part of the central Category Administration Team.
• Complete administrative tasks assigned by the Category Administration Manager ahead of deadlines.
• Manage tasks as agreed between the Buyer and Supplier.
• Provide regular, clear updates to senior stakeholders.
• Identify risks in advance and work to mitigate them.
• Work within critical path deadlines while maintaining accuracy.
• Maintain and set up product listings and promotions.
• Set up, onboard, and manage suppliers.
• Action price establishment and price changes.
• Load media and review banners before they go live on the webshop.
• Assist the Customer Centre with prompt responses to customer queries.
• Support training on an ad‑hoc basis.
• Adhere to Ocado Retail values and comply with GSCOP and Competition Law.

Job description

Ocado Retail is seeking an Administrative and Commercial Support role to assist the Buying team across assigned categories in Hatfield. You will help maintain listings, onboard suppliers, and ensure timely price changes, while coordinating with senior stakeholders.

The successful candidate will bring strong administrative skills, proficiency in MS Office (Excel), and excellent communication, with experience in fast-paced retail or buying environments preferred.