Category Manager

Moonpig; Greater London; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Pension plans

Staff discounts

Share schemes

Private healthcare

Dental

Life insurance

Mental health support

Job summary

Moonpig Group in London is seeking a Category Manager to join the Commercial Partner Growth team. The role is hybrid, with two days per week in the Central London office, reporting to the Head of Partner Growth.

You will own a set of categories, shape commercial strategy, drive sales, margin and partner growth, while balancing hands-on trading with longer-term thinking. You will lead a direct report, collaborate across Marketing, Product and Trading, and help shape the future of the UK

Qualifications

• Experience in category management, buying or commercial partnerships.
• Strong commercial mindset with the ability to drive growth.
• Excellent negotiation and stakeholder management skills.
• Comfortable using data and insight to make decisions.

Responsibilities

• Define and own the commercial strategy for your categories, with clear goals for sales, margin, range and partner growth.
• Use market trends, customer insight and data to identify opportunities and build a competitive, inspiring range.
• Shape future category growth by testing new products, formats and price points.
• Partner with Marketing, Product and Trading teams to deliver category plans and bring key moments to life.
• Build and maintain strong relationships with established and emerging partners.
• Negotiate commercial terms, including pricing, commission and exclusivity agreements.
• Launch new products with partners to create standout propositions.
• Lead regular business reviews to track performance and agree joint growth plans.
• Lead seasonal planning, product launches and campaigns around key moments (Valentine’s Day, Mother’s Day, Christmas).
• Analyse category performance and take action to optimise conversion, margin and customer satisfaction.
• Identify quick wins and longer‑term innovation opportunities.

Skills

Category management

Commercial mindset

Negotiation

Data-driven decisions

Creativity

Collaboration

Adaptability

Job description

Buyagift and Red Letter Days are the UK’s leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift of wow.

As part of the Moonpig Group, we’re proud to share that our vision is to become the most trusted platform in the UK gift experience market. Our mission is to spread happiness through thoughtful, joy-filled experiences. People are at the heart of everything we do. Since joining the Moonpig Group in 2022, we’ve been powered by strong values, bold ideas and a shared passion for making a real difference. Here, you’ll have the chance to shape the kind of experiences people never forget – and help us build connections that truly matter.

Category Manager | London – Hybrid, 2 days per week in the office | Competitive Salary + Benefits

About the Role

For more than 20 years, Buyagift and Red Letter Days have helped millions of customers create unforgettable memories through experiences. Now, as part of Moonpig Group, we’re combining data, technology and creativity to build an even more dynamic, customer-focused experiences proposition.

We’re looking for a Category Manager to join our Commercial Partner Growth team in London. This is a hybrid role, with two days per week in our Central London office.

Reporting to the Head of Partner Growth, you’ll take ownership of a set of categories, shaping their commercial strategy and driving sales, margin, range and partner growth. You’ll balance hands‑on trading with longer‑term thinking, using data, customer insight, market trends and strong partner relationships to spot opportunities and improve performance.

You’ll also lead and support a direct report, work closely with teams across the business, and have the opportunity to help shape the future of the UK experiences market.

Key Responsibilities:

• Define and own the commercial strategy for your categories, setting clear goals across sales, margin, range and partner growth.
• Use market trends, customer insight and data to identify opportunities and build a competitive, inspiring range.
• Shape future category growth by testing new products, formats and price points.
• Partner with Marketing, Product and Trading teams to deliver category plans and bring key moments to life.
• Build and maintain strong relationships with established and emerging partners.
• Negotiate commercial terms, including pricing, commission and exclusivity agreements.
• Work with partners to launch new products and create standout propositions that differentiate our offer.
• Lead regular business reviews to track performance and agree joint growth plans.
• Lead seasonal planning, product launches and campaigns across key trading moments, including Valentine’s Day, Mother’s Day and Christmas.
• Analyse category performance and take action to optimise conversion, margin and customer satisfaction.
• Use insight to identify quick wins alongside longer‑term innovation opportunities.
• Ensure product content and merchandising support strong presentation and conversion.
• Inspire and support your direct report to deliver great results.
• Champion commercial thinking, creativity and pace across the Partner Growth team.
• Deputise for the Head of Partner Growth when required and represent the team across the wider business.

About You:

• Proven experience in category management, buying or commercial partnerships, ideally within a marketplace or digital gifting environment.
• Strong commercial mindset, with the ability to create and deliver growth strategies.
• Excellent negotiation and relationship‑building skills across internal and external stakeholders.
• Confidence using data and insight to make decisions and improve performance.
• Creative and curious approach to identifying opportunities and solving problems.
• Collaborative approach, with energy, resilience and adaptability.
• Comfortable working in a fast‑paced, evolving environment where innovation is important.

Interview Process:

• Stage 1: TA Screen – 30 minutes
• Stage 2: Hiring Manager Screen – 45–60 minutes
• Stage 3: Final Interview – 60 minutes with the Hiring Manager / Senior Stakeholder. Task details TBC.

What’s in it for you?

We believe in empowering our team to do their best work. Enjoy:

Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.

Wellbeing First: Private healthcare (UK), dental, life insurance and mental health support

Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.

Career Growth: Learning allowances, coaching, and development programs.

Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.

Want to see more?

Check out our Linked In pages below:

Buyagift

Red Letter Days

Moonpig Group

Our Ways of Working:

We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face‑to‑face office time is an important and expected part of working at Moonpig Group. We believe regular in‑person working supports collaboration, alignment, and effective decision‑making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.

Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee‑led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating My Self for Better Racial Awareness and Cultural Enrichment) communities, plus our Group‑wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so- If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.