Category and Strategy Manager, Google Store EMEA, Platform and Devices Commercial Organisation

Google LLC; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Google Store is Google’s owned and operated e-commerce channel for Google hardware devices and services. Our mission is to deliver excellent ecommerce experiences for our customers and maximize first party hardware device and service sales.

We strive to have polished end user experiences offering the best of Google. The Category and Strategy Manager will drive growth across the EMEA region, leading a category and be accountable for driving the commercial success across the region.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in commercial strategy or business operations within technology, retail, or e‑commerce, or 6 years with an advanced degree.
• Experience leading cross-functional projects and presenting to leadership.
• Experience managing e-commerce levers (traffic, conversion, average order value) and working with digital retail profit and loss (P&L) structures.

Responsibilities

• Lead a growth category with full ownership of its commercial outcome.
• Drive day-to-day commercial performance and site monetization strategies across EMEA to achieve product volume goals, utilizing data to optimize on-site customer journeys.
• Lead cross-functional task forces to drive improvements in the end-to-end customer experience for your category, partnering with Customer Care, Operations and Logistics.
• Develop and manage new, innovative growth projects to scale the business in the region; Own the creation and delivery of reviews for leadership, skillfully synthesizing complex inputs from across the business into a compelling narrative.
• Lead critical campaign and business planning efforts to ensure a cohesive and well-integrated plan is delivered across all functions to exceed business goals.

Skills

Cross-functional leadership

E-commerce levers

P&L management

Executive presentation

Education

Bachelor's degree

Job description

Category and Strategy Manager, Google Store EMEA, Platform and Devices Commercial Organisation

Share Category and Strategy Manager, Google Store EMEA, Platform and Devices Commercial Organisation

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• Bachelor's degree or equivalent practical experience.
• 8 years of experience in a commercial strategy or business operations role within technology, retail, or e-commerce, or 6 years of experience with an advanced degree.
• Experience leading cross-functional projects and presenting to leadership.
• Experience managing e-commerce levers (traffic, conversion, average order value) and working with digital retail profit and loss (P&L) structures.

Preferred qualifications:

• MBA from an institution or experience at a leading management consultancy.
• Experience working within European markets with established regional retail knowledge.
• Familiarity with the engaged consumer hardware landscape, high-stakes product launches, and seasonal promotional cycles.
• A ‘hypothesis driven’ problem solver with exceptional investigative and project management skills and ability to create order and structure from ambiguity.
  
• A proactive individual with a bias for action, a strategic mindset, and the ability to operate with a high degree of autonomy in a changing environment.
• Excellent communication, presentation, and influencing skills, with the ability to synthesize commercial and operational data into insightful, executive-level narratives.
  

About the job

Google Store is Google’s owned and operated e-commerce channel for Google hardware devices and services. Our mission is to deliver excellent ecommerce experiences for our customers and maximize first party hardware device and service sales. We strive to have polished end user experiences offering the best of Google.

The Category and Strategy Manager is a role driving growth for the Google Store as it scales across the EMEA region. The team manages all sites across EMEA and is responsible for driving an optimal customer experience and business across the breadth of Google’s device and services portfolio. This includes Pixel phones, buds and smartwatches plus Fitbit and Google Nest portfolios.
You will lead a category and be accountable for driving the commercial success across the region. You'll be involved in product launches, promotional planning and forecasting. You will be expected to drive trading performance to achieve quarterly business goals whilst improving the customer experience at every step. You will act as a primary contact for Google Store and partner cross-functionally with marketing, logistics, customer service, demand planning, product, engineering, legal and finance and country teams. You will lead cross-functional task forces to drive category growth, develop the team’s goals and ensure we exceed our quarterly business goals.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

About the job

Google Store is Google’s owned and operated e-commerce channel for Google hardware devices and services. Our mission is to deliver excellent ecommerce experiences for our customers and maximize first party hardware device and service sales. We strive to have polished end user experiences offering the best of Google.

The Category and Strategy Manager is a role driving growth for the Google Store as it scales across the EMEA region. The team manages all sites across EMEA and is responsible for driving an optimal customer experience and business across the breadth of Google’s device and services portfolio. This includes Pixel phones, buds and smartwatches plus Fitbit and Google Nest portfolios.
You will lead a category and be accountable for driving the commercial success across the region. You'll be involved in product launches, promotional planning and forecasting. You will be expected to drive trading performance to achieve quarterly business goals whilst improving the customer experience at every step. You will act as a primary contact for Google Store and partner cross-functionally with marketing, logistics, customer service, demand planning, product, engineering, legal and finance and country teams. You will lead cross-functional task forces to drive category growth, develop the team’s goals and ensure we exceed our quarterly business goals.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

• Lead a growth category with full ownership of its commercial outcome. This includes launch planning, business forecasting, promotional planning, budget management, ongoing analysis and merchandising across EMEA sites.
• Drive day-to-day commercial performance and site monetization strategies across EMEA to achieve product volume goals, utilizing data to optimize on-site customer journeys.
• Lead cross-functional task forces to drive improvements in the end-to-end customer experience for your category, partnering with Customer Care, Operations and Logistics.
• Develop and manage new, innovative growth projects to scale the business in the region; Own the creation and delivery of reviews for leadership, skillfully synthesizing complex inputs from across the business into a compelling narrative.
• Lead critical campaign and business planning efforts to ensure a cohesive and well-integrated plan is delivered across all functions to exceed business goals.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.