Casualty Claims Adjuster

DXC Technology; Milton Keynes; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company offers a fantastic opportunity for a Professional Casualty Adjuster with strong knowledge in London Market and insurance systems. This role focuses on processing insurance documentation and handling claims within defined service levels, while also offering extensive training and development programs for career growth.

Benefits

Flexible benefits package

Private Medical Benefit

Access to 'Perks at Work'

Career development opportunities

Qualifications

• Experience in handling liability claims (UK & US liability).
• Good understanding of insurance wordings.
• Ability to manage all inward claims according to procedures.

Responsibilities

• Perform technical checks and process insurance documentation.
• Ensure work meets agreed quality and turnaround times.
• Report claims in accordance with requirements.

Skills

Strong numeracy

Verbal and literacy skills

Attention to detail

Organisational skills

Negotiating skills

Customer relationship management

Tools

Outlook

MS Office

Job description

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represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London market (Lloyd's and Company), in both insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities.

Job Overview

We have a fantastic new job opportunity for an individual who has strong London Market knowledge and Lloyd’s market systems knowledge.

If you like the idea of a role where you can develop breadth and depth of technical insurance wordings along with your London Market Insurance knowledge, in a variety of different business situations, then this could be just the role for you.

A Professional Casualty Adjuster works under the direction of a Team Manager, performing a range of technical checks and processing a variety of insurance documentation for different customers and classes of business.

All work processed must meet agreed service levels in respect of quality and turnaround times.

Training will be provided for all insurance documentation / systems required to perform the role.

We're looking for people who have:

• Strong numeracy, verbal and literacy skills
• Ability to manage and adjust all inward claims within claims handling/settlement authority and in accordance with claims handling procedures.
• Report claims in accordance with claims reporting requirements
• Computer literate with working knowledge of Outlook and MS Office
• Work to a high level of accuracy with attention to detail
• Strong organisational, personal and time management skills
• Ability to demonstrate strong negotiating and influencing skills
• Positive attitude and natural curiosity to identify improvements
• You will need to have a good understanding of insurance wordings
• Understanding of principles and practice of insurance.
• Previous experience in handling liability claims (UK & US liability) (Employers Liability, Public Liability/General Liability, Products Liability etc.)
• Experience of working closely with customers, brokers, underwriters.
• Experience of handling claims within London Market claims, Reinsurance claims and/or international claims would be beneficial but not necessary

Investment In Training and Development

We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.

Our Culture

Here at Velonetic, we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach.

Employee Benefits

As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.

You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.

DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic. DXC will be managing the recruitment throughout the onboarding process.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.