Casualty Claims Adjuster

TN United Kingdom; Milton Keynes; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Professional Casualty Adjuster with expertise in London Market systems. This role offers the chance to develop your technical insurance knowledge while working closely with customers and brokers. You will be responsible for managing claims, ensuring quality and turnaround times are met, and contributing to a supportive and inclusive workplace culture. The company emphasizes training and development, providing opportunities for career growth and professional qualifications. Join a team that values compassion and innovation in the insurance sector.

Benefits

Flexible benefits

Private Medical Insurance

Dental Insurance

Travel Insurance

Discounts on gift cards

Discounts on holidays

Discounts on dining

Discounts on groceries

Qualifications

• Strong knowledge of London Market and Lloyd’s market systems.
• Experience handling UK & US liability claims including Employers Liability.

Responsibilities

• Perform technical checks and process insurance documentation.
• Manage and adjust inward claims according to procedures.

Skills

Numeracy skills

Verbal skills

Literacy skills

Claims handling

Attention to detail

Negotiation skills

Organizational skills

Understanding of insurance wordings

Tools

MS Office

Outlook

Job description

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Represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London market (Lloyd's and Company), in both insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities.

Job Overview

We have a fantastic new job opportunity for an individual with strong London Market knowledge and Lloyd’s market systems expertise.

If you are interested in a role where you can develop both breadth and depth of technical insurance wordings along with your London Market Insurance knowledge, across various business situations, then this could be the perfect role for you.

A Professional Casualty Adjuster works under the supervision of a Team Manager, performing technical checks and processing a variety of insurance documentation for different customers and classes of business.

All work must meet the agreed service levels concerning quality and turnaround times.

Training will be provided for all insurance documentation and systems required to perform the role.

We're looking for candidates who have:

• Strong numeracy, verbal, and literacy skills
• The ability to manage and adjust inward claims within claims handling/settlement authority, following claims handling procedures
• Capability to report claims according to reporting requirements
• Proficiency in Outlook and MS Office
• High accuracy and attention to detail
• Excellent organizational, personal, and time management skills
• Strong negotiation and influencing skills
• A positive attitude and curiosity to identify improvements
• A good understanding of insurance wordings
• Knowledge of principles and practices of insurance
• Previous experience handling liability claims (UK & US liability), including Employers Liability, Public Liability/General Liability, Products Liability
• Experience working closely with customers, brokers, and underwriters
• Experience with London Market claims, Reinsurance claims, and/or international claims is beneficial but not mandatory

Investment in Training and Development

We offer comprehensive training and career development opportunities, structured induction programmes, tailored job training, mentoring, and support for relevant professional qualifications. We aim to create an environment where employees can grow and develop their careers and skills to reach their full potential.

Our Culture

At Velonetic, we support our staff with care and compassion. We continuously evolve our initiatives around equality, diversity, and inclusion to ensure everyone feels involved and supported regardless of their background. We are proud of our inclusive culture and diverse workforce, led by talented leaders, aiming to be recognized for our innovative and modern approach.

Employee Benefits

Our competitive remuneration package includes flexible benefits, with options to adjust benefits such as annual leave, Private Medical, Dental, and Travel Insurance. Employees also have access to ‘Perks at Work’, offering discounts on gift cards, holidays, dining, activities, groceries, and more.

DXC Recruitment Team manages all candidate applications on behalf of Velonetic and oversees the recruitment process from start to finish.