Casualty and Business Resilience Practice Team Manager

Zurich 56 Company Ltd; Southampton; Remote; GBP 40,000 - 80,000; Part time

Job summary

An exciting opportunity awaits for aspiring leaders in the insurance industry! Join a dynamic team as a Team Manager in the Casualty and Business Resilience Practice. This role emphasizes operational excellence, team engagement, and strategic direction. You will lead a group of Risk Consultants, fostering a culture of collaboration and continuous development. With a focus on risk management and customer service, you will play a pivotal role in enhancing operational performance and ensuring compliance with quality standards. Be part of an impactful organization that values diversity, wellbeing, and community involvement, making a difference every day.

Benefits

12% defined non-contributory pension scheme

Annual company bonus

Income Protection

Life cover - four times your salary

25 days holiday plus bank holidays

Option to buy/sell holiday days

Three days paid volunteering

Up to 16 weeks' full pay for maternity leave

Access to Private medical insurance

Discounted gym membership

Qualifications

• Strong technical expertise in risk management is essential.
• Ability to analyze data to enhance performance is crucial.

Responsibilities

• Lead a team of Risk Consultants to deliver high-quality service.
• Create a supportive environment for team development.

Skills

Technical expertise in risk management

Data analysis

Coaching and development

Communication skills

Operational leadership

Job description

Casualty and Business Resilience Practice Team Manager

This role is available on a part-time, job-share and full-time basis

Salary: Competitive dependent on experience, plus car plus allowances. As well as this we offer an excellent lifestyle benefits package.

Location: Home Based, UK

Closing Date: Friday 7th February 2025

The opportunity:
If you’re looking for an opportunity to start your career in Leadership then this is the role for you. This is an exciting opportunity to work within our Casualty and Business Resilience Practice in Zurich Resilience Solutions as a Team Manager.
The role of the Team Manager is to effectively manage a team of Risk Consultants within the casualty (liability and motor) risk area to ensure the team delivers a high quality and operationally effective service to customers. To ensure operational requirements feed into the strategic direction of the Practice and to coach the team so that they can reach their full potential. Ultimately ensuring the team and the Practice is a great place to work by motivating, inspiring and nurturing.

What will you be doing?

1. Leadership of the team, creating strong engagement and a collaborative and supportive culture, whilst delivering a high quality service.
2. Create an environment where team members can achieve their full potential, through continuous development, with support, coaching and motivation.
3. Co-ordinate and monitor teamwork activities and resources to achieve targets within agreed timescales and budgets.
4. Manage performance of team members with regular engagement, to comply with operational instructions and Zurich policies and procedures.
5. Implement people management strategy and resource plan to support the business.
6. Create and enhance systems, processes and procedures to translate business plans into action and achieve maximum efficiency.
7. Implement and ensure compliance with technical quality standards.
8. Support external customers &/or underwriters by identifying, and reducing the risks that they face individually, and on an overall account/portfolio basis.
9. Provide appropriate risk improvement advice, conduct loss investigations (including both trend and root cause analysis), and implement risk improvement programs.

What are we looking for?

1. Technical expertise in risk management.
2. Ability to analyse data to improve technical and operational performance.
3. Coaching and development and providing meaningful feedback.
4. Influences business decisions through exemplary communication.
5. Operational leadership.

Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

The financials

• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover - four times your salary.

Time away

• 25 days holiday a year plus bank holidays.
• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.

Your health is important to us

• Access to Private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.

We're making a difference

• Creating a brighter, more sustainable future underpins all that we do here in Zurich.
• Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.