Casual Waiter/Waitress

Four Seasons Hotel; London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury hotel in London is seeking a passionate Waiter/Waitress to join their vibrant team at Rotunda. This casual role involves delivering exceptional service and creating memorable moments for guests. Candidates should have a minimum of one year of experience in a similar setting, strong knowledge of food and beverage, and excellent communication skills. Benefits include an hourly wage of £13.46, free meals on duty, and career development opportunities.

Benefits

Hourly wage of £13.46 plus service charge

Excellent training and career development

Free meals while on duty

Free uniform dry cleaning

Access to salary advance benefit

Employee Recognition Programmes

Qualifications

• Minimum of 1 year of experience in a luxury hotel or high-end restaurant environment.
• Strong knowledge of wine and cocktail pairings.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide attentive and personalized food and beverage service.
• Guide guests through the menu and offer recommendations.
• Ensure tables are properly set up and maintained.

Skills

Food and beverage knowledge

Communication skills

Attention to detail

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

Join the Rotunda Team at Four Seasons Hotel London at Tower Bridge as a Waiter/Waitress on a casual basis.

At Four Seasons Hotel London at Tower Bridge, we are looking for a passionate and service-driven Waiter/Waitress to join our vibrant Rotunda Bar & Lounge team. Set against the stunning backdrop of Tower Bridge, Rotunda offers a relaxed yet refined dining experience where quality and personalised service are at the heart of every guest interaction.

The Role:

As a Waiter/Waitress, you will play a key role in creating memorable moments for our guests by delivering exceptional service with warmth and professionalism.

What You Will Do:

• Providing an attentive and personalised food and beverage service to guests.

• Confidently guiding guests through the menu, offering recommendations and answering any questions about food, wine, and cocktail selections.

• Ensuring tables are properly set up and maintained throughout service.

• Communicating effectively with the kitchen and bar teams to ensure timely and accurate orders.

• Maintaining cleanliness and organisation of the service areas.

• Delivering a seamless and engaging dining experience that reflects the Four Seasons standards of excellence.

What You Bring:

• A minimum of 1 year of experience in a similar role within a luxury hotel or high-end restaurant environment.

• Strong knowledge of food and beverage, including wine and cocktail pairings.

• Excellent communication and interpersonal skills, with a natural flair for engaging with guests.

• A proactive and professional attitude, with a keen eye for detail and service quality.

• All candidates must have the right to work in the UK.

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

• Hourly wage of £13.46 plus allocation of hotel service charge

• Excellent training and career development opportunities

• Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day

• Opportunities to build a successful global career

• Free uniform dry cleaning

• Employee Experience: Annual themed employee party and various social, charitable, and sporting events

• Access to Wagestream – a salary advance benefit

• Employee Recognition Programmes

• ...and many more surprises to discover!

Schedule and hours:

This is a casual/on-call role.

We look forward to receiving your application!