Casual Visitor Services Assistants (Preston Park Museum)

Stockton-on-Tees Borough Council; Stockton-on-Tees; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity for Casual Visitor Services Assistants at Preston Park Museum with Stockton-on-Tees Borough Council. You will ensure visitors enjoy their experience and uphold exceptional customer care standards. Ideal candidates have strong communication skills and an interest in heritage, with flexible work shifts.

Qualifications

• Excellent people skills required.
• Enthusiasm for culture and heritage.
• Experience in a fast-paced customer-facing role.

Responsibilities

• Ensure visitors have an enjoyable and memorable experience.
• Maintain high standards of customer care.
• Work flexible shifts, including weekends and holidays.

Skills

Communication

Customer Engagement

Job description

Do you have excellent people skills?

Are you enthusiastic about culture/heritage?

Do you have experience working in a fast-paced, customer-facing environment?

Look no further!

We have a fantastic opportunity for Casual Visitor Services Assistants to join the Visitor Experience Team at Preston Park Museum. This is an exciting time, with a bold and modern extension opening this summer!

In this role, you will join the existing pool of Casual Visitor Services Assistants, ensuring visitors have an enjoyable and memorable experience, and contribute to maintaining high standards of customer care.

We are seeking individuals with excellent communication skills, an interest in working in a museum environment, and a passion for engaging with the public.

Please note this is a casual role with flexible shifts, which may be short notice to cover staff sickness, especially during peak seasons. The role includes working weekends and bank holidays.

For more detailed information about the role, please refer to the Job Description and Person Specification in the Supporting Documents section.

Stockton-on-Tees Borough Council prides itself on being a supportive and valued employer, committed to making a positive impact in the community.

Our mission is to be a bold, brave, and innovative Council. Together with our partners, we aim to make Stockton-on-Tees a fair, equal, and thriving place where everyone feels they belong. We are dedicated to building a brighter future for all.

If you'd like an informal discussion about the position, please contact Jon Bethell, Visitor Experience Coordinator, at [e-mail] or 01642 527312.

We look forward to receiving your application!

Please note that all communication regarding your application will be sent to your registered email address on North East Jobs, including interview invitations if shortlisted. Check your email after the closing date for notifications from ‘[e-mail]’. All updates will also be available in the ‘My Messages’ section of your North East Jobs account.