Casual Turndown Attendant

Four Seasons Hotels and Resorts; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Four Seasons Hotel London at Tower Bridge seeks a Turndown Attendant for its housekeeping team. This casual role focuses on preparing guest rooms for a serene evening experience, requiring attention to detail and a passion for hospitality. Employees enjoy competitive pay, training opportunities, and a supportive work environment.

Benefits

Hourly rate of £12.74

Excellent training opportunities

Free meals while on duty

Free Life Insurance

Free uniform dry cleaning

Annual Employee Party

Access to Wagestream for salary advances

Employee Recognition Programmes

Qualifications

• Passionate about hospitality and service.
• Commitment to cleanliness and comfort.
• Flexible to work evenings and weekends.

Responsibilities

• Prepare guest rooms for evening through turndown service.
• Refresh rooms with light cleaning and replenishing amenities.
• Respond to guest housekeeping requests promptly.

Skills

Hospitality

Attention to Detail

Independence

Efficiency

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London's historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

Join Our Team as a Turndown Attendant
Four Seasons Hotel London at Tower Bridge - Casual Position

Are you passionate about creating a warm and welcoming environment for guests? We are currently seeking a Turndown Attendant to join our exceptional Housekeeping team on a casual basis.

What You'll Do:

• Prepare guest rooms for a restful evening experience through turndown service.
• Refresh rooms in the early evening, including light cleaning, replenishing amenities, and setting the mood for relaxation.
• Respond promptly and professionally to guest housekeeping requests.
• Ensure every detail is attended to, from fluffing pillows to dimming lights, creating a serene and inviting atmosphere.
• Support the broader housekeeping team with a commitment to excellence and teamwork.

What You Bring:

• A genuine passion for hospitality and guest service.
• A keen eye for detail and a commitment to maintaining the highest standards of cleanliness and comfort.
• The ability to work independently and efficiently in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

• Hourly rate of £12.74 and service charge entitlement
• Excellent training and career development opportunities
• Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
• Free Life Insurance
• Opportunities to build a successful career with global potential
• Free uniform dry cleaning available
• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
• Access to Wagestream- a salary advance benefit
• Employee Recognition Programmes
• &many, many more surprises to discover!

We look forward to receiving your application!

All applicants must hold the Right to Work in the UK