Casual Stadium Catering Concourse Stand Manager

Sodexo; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Full time

Job summary

Join Sodexo Live! for the 2025/26 season at St James' Park, providing catering services for events. This role offers an opportunity to excel in a fast-paced environment where you'll help deliver memorable experiences. We seek customer-focused individuals to join our vibrant team.

Qualifications

• Experience managing a team.
• Experience with cash handling and stock control.

Responsibilities

• Attend pre-match and de-brief meetings.
• Check opening stock on catering outlets.
• Document stock alterations.
• Brief catering staff prior to service.

Skills

Excellent verbal communication skills

Attention to detail

Punctuality

Friendly demeanor

Education

Experience in hospitality or catering

Job description

We're experience makers.

And food fanatics. And we're hiring.

Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return, we'll give you all you need to thrive.

Because at Sodexo Live! We're so much more.

Be part of something greater.

This is an incredible opportunity to join our team at Sodexo Live! at St James' Park, Newcastle United Football Club, for the 2025/26 season. Following our biggest season yet, we are looking to start the new season where we left off.

With opportunities to work at both Matchday and Non-Matchday Events, this is a great chance for driven individuals to succeed in a fast-paced and innovative catering environment. Join a world-leading food and facilities management company that offers unrivalled career progression opportunities.

We are seeking customer-focused individuals who want to be part of something greater.

If this sounds like you, apply now to join our team.

Main Responsibilities

• Attend pre-match and de-brief meetings with the Stadium Retail Catering Manager
• Check opening stock on all nominated catering outlets
• Document any stock alterations on the Team Leaders' stock sheet
• Transfer stock between locations as needed
• Brief all catering staff prior to service
• Ensure all outlets are ready to open on time
• Assist Team Leaders when necessary
• Recognize staff potential and promote development and incentives
• Complete and sign relevant documentation per company procedures
• Handle customer complaints professionally, escalating issues when necessary
• Carry out stock checks at designated times
• Perform security checks as per procedures
• Be flexible and adaptable to change
• Comply with all food safety and health & safety regulations
• Follow all company policies, including uniform and hygiene standards
• Wear allocated uniform and PPE during shifts
• Maintain proper hygiene handling of food items
• Participate in required training sessions
• Ensure cleanliness of outlets after service
• Perform any other reasonable duties as assigned

The Ideal Candidate

• Excellent verbal communication skills
• Friendly yet professional demeanor
• Attention to detail and punctuality
• Experience in hospitality, catering, or bar settings
• Experience managing a team
• Experience with cash handling and stock control

About The Company

Sodexo Live!

We're Experience Makers.

We are go-getters, foodies, and community pillars.

At Sodexo Live!, build a career where every day is anything but normal. Our experiences are unique, and so are our people. Bring your personality, background, and passion for delighting others. In return, we support you to thrive.

We belong to a team that feels like family, act with purpose, be inclusive, thrive in your career, and be live in the moment creating memorable experiences.

After giving your best, you'll return home knowing you've contributed to unforgettable moments.

Because at Sodexo Live! we're so much more.

Be part of something greater.

Why choose Sodexo Live!

We believe in making every moment count—for guests and team members alike. We craft exceptional events at prestigious venues worldwide, from sports stadiums to cultural landmarks. Join us to be immersed in the action and make a real impact in communities through shared experiences. Gain skills for a long-term, inclusive career that embraces the moment.

Globally, Sodexo Live! contributes to events like Royal Ascot, the Tour de France, the Rugby World Cup, and the Paris 2024 Games, showcasing venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, and the Hollywood Bowl.

In the UK, venues include Fulham FC, the ACC Liverpool, and Edinburgh's Signet Library.

Sodexo Live! is part of Sodexo, serving 100 million consumers daily across 56 countries with catering, facilities management, and more. We focus on people's essential needs, aiming to improve quality of life daily, making a positive impact on individuals, society, and the planet.