Casual Spa Therapist

Vale Hotel; Wales; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Spa Therapist to join their dynamic team. In this role, you will provide exceptional spa treatments while ensuring a personalized experience for guests and members alike. With a focus on customer service excellence, you will engage with clients, answer inquiries, and assist with food and beverage orders. This is a fantastic opportunity to work in a vibrant environment that values teamwork and personal growth, offering a range of perks including gym membership and retail discounts. If you're passionate about beauty therapy and eager to grow your career in a supportive setting, this role is perfect for you.

Benefits

Retail & leisure discounts

Complimentary gym membership

Discounted food & drink

Driving range access

Qualifications

• Must hold a Level 3 beauty therapy qualification or similar qualification.
• Excellent customer service skills and enjoy working in a fast pace environment.

Responsibilities

• Deliver treatments to a 4 star level of service.
• Welcoming clients creating a personalised service.

Skills

Kundenservice

Aufmerksamkeit für Details

Teamarbeit

Problem-Lösungsfähigkeiten

Education

Level 3 Beauty Therapy Qualification

Job description

3 days ago Be among the first 25 applicants

The Vale Resort is an Award Winning, Four Star Hotel, comprising of a 143 bedroom with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams. Recent expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar.

About The Role

Working as part of the team in our spa comprising of 19 treatments rooms and 5 spa relaxation rooms you will deliver treatments delivering excellent service to both guests and members. Along with:

• Welcoming clients creating a personalised service
• Deliver treatments to a 4 star level of service
• Answer client enquiries on treatments and products available, up selling where possible
• Assist with clients lunches and food & beverage orders

About You

• Must hold a Level 3 beauty therapy qualification or similar qualification
• You'll have excellent customer service skills and enjoy working in a fast pace environment
• Previous experience in a similar role desirable
• Excellent attention to detail and problem solving skills
• Committed to working as a team

What’s In It For You

Working with us you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food & drink whilst on shift along with Hensol Castle Distillery products. Just to name a few! Not only that but we are proud and committed to invest in our people, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider