Casual Spa Therapist

Four Seasons Hotel; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Four Seasons Hotel London at Ten Trinity Square seeks a Spa Therapist to join their team. The role involves providing exceptional spa treatments in a relaxing atmosphere, deeply rooted in guest care and exquisite service standards.

Benefits

28 days holiday

Guest Experience Program

Employee Travel Program

Excellent Training & Development Programs

Employee Assistance Programme

Uniform and meals on duty

Qualifications

• Recognized beauty therapy/massage qualification in a 5* spa.
• Excellent understanding of five star treatment standards.
• Genuine interest in holistic spa treatments.

Responsibilities

• Perform treatments according to Four Seasons protocols.
• Create a peaceful environment for all Spa guests.
• Customize treatments based on guest needs and preferences.

Skills

Client care

Attention to detail

Interpersonal skills

Organizational skills

Education

Beauty therapy/massage qualification

NVQ level 2, 3, CIDESCO, CIBTAC, ITEC

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

Four Seasons Hotel London at Ten Trinity Square islooking for a Spa Therapistto join our team!

At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves.

About the Spa at Four Seasons Hotel London at Ten Trinity Square:

The Spa at Four Seasons Hotel London at Ten Trinity Square is nestled at the heart of this iconic building. Harmoniously constructed around the historical footprint of the property, the Spa is a sensory journey where welcoming elliptical spaces, elegant finishes and the spirit of bygone days take on a contemporary feel as you are guided on a path to self-discovery. A sanctuary in the heart of the City, the spa offers a thoughtful collection of effective, beneficial and result-driven treatments, created to address balance and restore equilibrium to mind and body on the ultimate journey to well-being.

The Spa Therapist role:

An integral member of the Spa, theTherapist position performs a variety of treatments according to established Four Seasons protocols.The SpaTherapist is responsible for creating an environment that is of pure peace and relaxation for all Spa guests. They will be able to read guests and customize treatments based on needs and preferences.

The ideal Spa Therapistwill have:

• Recognised beauty therapy/massage qualification with previous experience in a 5* spa environment + Therapists – NVQ level 2, 3, CIDESCO, CIBTAC, ITEC – OND or HND, VTCT, City&Guilds
• Excellent understanding of client care and five star treatment standards
• Genuine interest in holistic spa treatments
• Ability to work as part of a dedicated and passionate team
• Good level of written and spoken English
• Excellent personal presentation and interpersonal skills
• High level of attention to detail
• Strong organizational skills, solid computer skills and a hospitality spirit
• Previous customer experience and ability to work effectively under pressure

Join the team at Four Seasons Hotel London at Ten Trinity Square and you will be eligible for a range of benefits, including:

• 28 days holiday (increasing based on length of service)
• Guest Experience Program, including an overnight stay with breakfast
• Employee Travel Program with complimentary nights and reduced rates on rooms and F&B in Four Seasons properties worldwide
• Excellent Training & Development Programmes
• Constructive and regular performance review system for internal progression
• Employee Assistance Programme
• Enrolment into Cycle to Work or Season Ticket Loan scheme
• Uniform and meals on duty

All Spa Therapist applicants must hold the Right to Work in the UK