Casual Spa Therapist

Hand Picked Hotels Ltd; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a passionate Spa Therapist to join their team at a luxury hotel and spa. In this role, you will deliver exceptional spa treatments, ensuring every guest leaves feeling rejuvenated and cared for. With a strong emphasis on mindfulness and well-being, you will create magical moments that enhance the guest experience. This position offers the chance to work in a supportive environment, where your skills and dedication to outstanding service will shine. If you are driven to make a difference and enjoy being part of a vibrant team, this opportunity is perfect for you.

Benefits

Free on-site car parking

Meals on duty

Diversity and Inclusion celebrations

Qualifications

• Previous experience as a Spa Therapist in a luxury hotel spa environment is desirable.
• Current UK Spa Qualifications and confidence in delivering treatments are essential.

Responsibilities

• Deliver outstanding spa treatments and maintain high standards of service.
• Build rapport with guests to create memorable experiences.

Skills

Spa Treatments

Customer Service

Emotional Intelligence

Nail and Feet Treatments

Education

UK Spa Qualifications

NVQ Level 3

Job description

About the Company

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Spa Therapist on a casual basis at Nutfield Priory Hotel & Spa, part of Hand Picked Hotels. The salary offered is £16.32 per hour plus a share of service charge and spa retail sales commission.

Nutfield Priory, our award-winning country house hotel and spa, is regarded as one of the best hotels in Redhill, Surrey. With elegant décor, spacious rooms, a relaxing spa and many modern amenities throughout, our boutique country house hotel in Surrey is an oasis of tranquillity.

About the Role

• As a Spa Therapist, you will help support the success of your team, feeling engaged and ready to consistently deliver exceptional service, putting the guest at the heart of all activities.
• You will be expected to demonstrate that you can deliver outstanding Spa treatments and develop your knowledge to ensure you feel confident in delivering positive recommendations for our guests.
• Mindfulness and well-being is your top priority, so you will be passionate about maintaining high standards and delivering memorable guest experiences to ensure that all clients leave feeling on top of the world and with a clear mind.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About you:

• Previous experience as a Spa Therapist, working in a luxury 4/5 star Hotel Spa environment is desirable for this role.
• It is essential you have current UK Spa Qualifications, NVQ Level 3,and are confident in demonstrating these skills, able to carry out all treatments including facials, massage, nail and feet treatments including gel nail application.
• Being driven to deliver outstanding and memorable customer service will be your passion and motivation.
• You will be excellent at building a rapport with guests making them feel at home, relaxed and importantly identify and create magical memories at every possible opportunity.
• Be able to demonstrate a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
• Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.

Company Benefits

Our Benefits include:

• A competitive salary package of £16.32 per hour plus service charge and spa retail sales commission.
• This is a casual hours role, working hours depending on business needs.
• Free on site car parking and meals on duty.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.