Casual Sales Assistant - USC

Frasers Group; Dundee; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading fashion retailer seeks driven Sales Advisors in Dundee who are passionate about premium fashion and committed to outstanding customer service. The role involves engaging customers, processing transactions, educating them about products, and meeting store standards in a dynamic setting.

Qualifications

• Ability to work effectively within a team environment.

Responsibilities

• Greet customers with a warm welcome and assist with their needs.
• Process cash and card transactions.
• Maintain a customer-friendly environment.

Skills

Teamwork

Job description

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In our world, the passion and ambition of our people have kept us moving. Their passion for premium fashion is second to none. Their attention to detail and service levels hook the customer, and their drive and ambition to be the best are unrivaled.

Job Description

We now require truly exceptional, driven Sales Advisors to help take us to the next level. If you have a "reach for the stars" attitude and go above and beyond, then take a look at our careers... They are out of this world!

As part of the USC team, you will contribute to your store in many ways, including:

Job responsibilities:

Key Contribution Areas

• Greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
• Ask open questions to find out customers' needs.
• Recommend, select, and locate the correct merchandise for the customer's needs.
• Provide information about in-store offers, promotions, and store cards.
• Receive and process cash and card transactions.
• Stay updated on the latest trends and product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service consistently.
• Educate and guide customers about USC, the brands, and the products we sell.
• Offer alternatives and add-on sales when necessary.
• Ensure store standards are maintained and the store is prepared for the next trading day.
• Comply with all USC policies and procedures at all times.

Qualifications

Skills and Knowledge

• Ability to work effectively within a team environment.

Personal Qualities

• High energy to drive projects to completion.
• Confidence and assertiveness.
• Positive and enthusiastic with a can-do attitude.
• Passion for fashion retail.
• Professional manner.
• Trend awareness and well-presented at all times.
• Flexible and reliable.

Additional Information

Think without limits - Think fast, fearlessly, and lead the team.

Own it and back yourself - Own the basics, your role, and your results.

Be relevant - Relevant to our people, partners, and the planet.

This role has no guaranteed hours; hours can vary weekly, and some weeks may have no hours offered.