Casual Sales Assistant - Midweek Availability

EVANS CYCLES; Yeovil; On-site; GBP 18,000 - 26,000; Part time

Job summary

An established industry player in the cycling world is seeking a Sales Assistant to join their team. In this role, you will provide exceptional customer service, helping customers find the perfect bicycles and accessories for their needs. Your passion for cycling and product knowledge will shine as you engage with customers, manage inventory, and contribute to the store's success. This position offers a dynamic work environment where no two days are the same, and your efforts will directly impact customer satisfaction and sales targets. If you have a love for cycling and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Exceptional customer service skills are essential for this role.
• Ability to develop product knowledge about bicycles and accessories.

Responsibilities

• Greet and assist customers with a friendly approach and product guidance.
• Manage stock levels, handle cash transactions, and ensure store safety.

Skills

Customer Service

Product Knowledge

Sales Skills

Cash Handling

Inventory Management

Job description

About Us:

We've come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA - we're still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

This role has no guaranteed hours of work; hours can therefore vary from week to week, and as a result, some weeks there may be no hours of work offered.

Responsibilities:

• Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
• Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
• Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
• Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
• Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
• Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
• Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.