Casual Sales Assistant - Flannels

FLANNELS; Blackburn; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in luxury fashion is seeking passionate Sales Assistants to join their team. This role offers the opportunity to engage with customers, providing them with tailored support and recommendations. The ideal candidates will possess excellent communication skills, a strong customer focus, and a genuine passion for fashion retail. With no guaranteed hours, this position offers flexibility and the chance to work in a dynamic environment where every day brings new challenges and opportunities. If you thrive in a fast-paced setting and are ready to make a significant impact, this is the perfect opportunity for you.

Qualifications

• Strong communication skills and ability to work in a team.
• Customer-focused approach with a passion for fashion retail.

Responsibilities

• Greet customers warmly and assist with their needs.
• Maintain store standards and ensure a high level of customer service.

Skills

Excellent communication skills

Teamwork

Customer-focused

Job description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.

Key Contribution Areas

• Greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
• Ask open questions to find out customers' needs.
• Recommend, select, and locate the correct merchandise for the customers' needs.
• Provide information about in-store offers, promotions, and store cards.
• Receive and process cash and card transactions.
• Stay updated on the latest trends and product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service at all times.
• Educate and guide customers about Flannels, the brands, and the products we sell.
• Offer alternatives and add-on sales as necessary.
• Ensure store standards are maintained and the store is prepared for the next trading day.
• Comply with all Flannels policies and procedures at all times.

Think without limits - Think fast, fearlessly, and take the team with you.

Own it and back yourself - Own the basics, own your role, and own the results.

Be relevant - Relevant to our people, our partners, and the planet.

This role has no guaranteed hours of work; hours can vary from week to week, and there may be weeks when no hours are offered.

Skills and Knowledge

• Excellent communication skills
• Able to work effectively within a team environment
• Customer-focused

Personal Qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can-do attitude
• Passion for fashion retail
• Professional manner
• Fashion-conscious and trend-aware
• Flexible and reliable