Casual Sales Assistant

Frasers Group; Wigan; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company is looking for a Sales Assistant at Evans Cycles in Wigan. This role emphasizes exceptional customer service and requires engagement with customers to provide product knowledge and assistance while ensuring the store is well-stocked and organized. Ideal candidates will be proactive in sales and knowledgeable about cycling products.

Qualifications

• Strong customer service skills essential.
• Ability to develop product knowledge rapidly.
• Sales experience preferred for upselling.

Responsibilities

• Provide exceptional customer service and assist in product selection.
• Manage stock levels and ensure a well-organized store.
• Handle cash and process transactions accurately.

Skills

Customer Service

Product Knowledge

Sales

Inventory Management

Cash Handling

Merchandising

Safety Awareness

Job description

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We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

• Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
• Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
• Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
• Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
• Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
• Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
• Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.

This role has no guaranteed hours of work, hours can therefore vary from week to week, as a result some weeks there may be no hours of work offered.