Casual Sales Assistant

LINDT & SPRUNGLI UK; Milton Keynes; Presencial; GBP 15.000 - 22.000; A tiempo parcial

Descripción de la vacante

Lindt UK is seeking a Casual Sales Assistant for our Milton Keynes store to deliver outstanding customer service and embody the Lindt brand.

You will work with the team to meet store targets, process transactions at the till, upsell products, assist with stock replenishment, and help create a presentable, shoppable shop floor. A positive, proactive attitude is essential.

Formación

• Experience in a retail environment is advantageous.
• Strong customer-facing skills and a friendly, can-do attitude.
• Ability to work as part of a team and adapt to a fast-paced store setting.

Responsabilidades

• Customer Service Role: greet customers, provide excellent service, process transactions, upsell, manage queues, and promote the Lindt Loyalty program.
• Delivery / Stock / Replenishment Role: assist with deliveries, keep stockroom organized, ensure shelves are stocked and appealing.
• VM / Gift Specialist Role: maintain an attractive store appearance, assist in gifting to brand guidelines, monitor stock levels and respond to changes in pace.

Conocimientos

Retail experience

Customer service

Teamwork

Descripción del empleo

How you could help us to Enchant the World with Chocolate

We have an exciting opportunity where you could be a part of our incredible team. In this role you will: Support the store management team towards the accomplishment of the retail plan Embody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations every day Actively contribute towards an environment of collaboration through sharing knowledge, information and teamwork to drive ideas to action.

Where you’ll be based

This role is based in Milton Keynes Store and is a 0 hours casual contract.

Key Responsibilities

• Customer Service Role
  • Work with team and Management to achieve set store targets. Be committed to working hours/working pattern. Provide excellent standard of customer service. When in work always have a can-do attitude Have good working relationships in store and be part of the team. Greet customers. Accurately processing transactions through the till Upsell and add on items as well as offering alternatives. Effectively manage queues. Support team with the Sampling of products and introducing customers to our Loyalty program Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all
• Delivery / Stock / replenishment Role
  • Work with team and Management to achieve set store targets. Be committed to working hours/working pattern. When in work always have a can-do attitude Have good working relationships in store and be part of the team. Comply with company Health and Safety policy and procedures and take associated actions to ensure a safe working environment for all. Processing deliveries efficiently Keep stockroom organized and rotated. Keeping shop floor fixtures full Clear communication to management regarding low levels / sell ots
• VM / Gift Specialist Role
  • Work with team and Management to achieve set store targets. Be committed to working hours/working pattern. When in work always have a can-do attitude Reactive positively to change in pace. Have good working relationships in store and be part of the team. Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all Support team in ensuring store always looks presentable and shoppable. Build gifting to company guidelines. Monitor Gifting levels, best sellers and react appropriately.

What experience you’ll bring

• Proven experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer
• A highly motivated self-starter, with a drive for results
• Excellent interpersonal skills, able to build relationships internally and externally.
• An infectious can do attitude – ready to try new things and enthuse everyone you meet

How you will be rewarded financially

For the position of Casual Sales Assistant, you will be earning £13.45 per hour.

Being yourself every day

We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You'll notice this throughout the recruitment process; in our 'dress for your day' policy and through our proactive DE&I strategy.

Living our values everyday

At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.