Casual Sales Assistant

FLANNELS; Grays; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading luxury retailer known for its innovative approach to retail. As a Sales Assistant, you will play a crucial role in enhancing customer experiences by providing exceptional service and product knowledge. This position offers an exciting opportunity to work in a fast-paced environment where your passion for fashion and retail will shine. Be part of a forward-thinking company that values personal energy, confidence, and a positive attitude, as you help shape the future of retail and contribute to the growth of a diverse brand portfolio.

Qualifications

• Strong communication and teamwork abilities are essential.
• Customer-focused approach to sales and service.

Responsibilities

• Greet customers warmly and assist them with their needs.
• Maintain high store standards and ensure customer satisfaction.

Skills

Excellent communication skills

Teamwork

Customer focused

Job description

As a Frasers Group team member you will be part of one of the United Kingdom's fastest growing retailers. Our luxury division is made up of Flannels, Frasers, Cruise, Van Mildert, 18 Montrose, Tessuti, Scotts & Giulio. We are rethinking retail and with our varied collection of brands, we've never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business. To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team.

Key Contribution Areas

• To greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
• Ask open questions to find out customers' needs.
• To recommend, select and locate the correct merchandise for the customers' needs.
• To provide information about in-store offers, promotions, and store cards.
• To receive and process cash and card transactions.
• Be aware of the latest trends and remain fully updated on product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service at all times.
• Educate and guide customers about the brands and products we sell.
• Offer alternatives and add-on sales as and when necessary.
• Ensure store standards are complete and the store is prepared for the next trading day.
• Comply with all the brands' policies and procedures at all times.

Skills and Knowledge

• Excellent communication skills.
• Able to work effectively within a team environment.
• Customer focused.

Personal Qualities

• High level of personal energy to drive projects to completion.
• Confident and assertive.
• Positive and enthusiastic with a can-do attitude.
• Passion for fashion retail.
• Professional manner.
• Fashion conscious and trend aware.
• Flexible and reliable.