Casual Sales Assistant

Flannels; Gateshead; On-site; GBP 10,000 - 20,000; Part time

Job summary

A leading fashion retail company seeks exceptional Sales Assistants to join their dynamic team. In this role, you will be responsible for delivering outstanding customer service, maintaining a vibrant store atmosphere, and ensuring customer satisfaction while adapting to varying work hours. Candidates should possess strong communication skills and a passion for fashion.

Qualifications

• Excellent communication skills.
• Ability to work effectively within a team.
• Customer-focused attitude.

Responsibilities

• Greet customers and provide a warm welcome.
• Recommend and locate merchandise based on customer needs.
• Maintain store standards and provide high-level customer service.

Skills

Communication

Teamwork

Customer-focused attitude

Job description

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To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.

Key Contribution Areas

• Greet customers with a sincere and warm welcome, ensuring they know you are there to help.
• Ask open questions to understand customers' needs.
• Recommend, select, and locate the correct merchandise for customers' needs.
• Provide information about in-store offers, promotions, and store cards.
• Receive and process cash and card transactions.
• Stay updated on the latest trends and product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service consistently.
• Educate and guide customers about the brand, products, and store offerings.
• Offer alternatives and suggest add-on sales when appropriate.
• Ensure store standards are maintained and the store is prepared for the next trading day.
• Comply with all company policies and procedures at all times.

Qualifications

Skills and Knowledge

• Excellent communication skills
• Ability to work effectively within a team
• Customer-focused attitude

Personal Qualities

• High energy to drive projects to completion
• Confidence and assertiveness
• Positive, enthusiastic, and proactive attitude
• Passion for fashion retail
• Professional demeanor
• Fashion-conscious and trend-aware
• Flexible and reliable

Additional Information

• Think without limits: Think fast, fearlessly, and lead the team effectively.
• Own it and back yourself: Take ownership of your role, responsibilities, and results.
• Be relevant: Stay aligned with our people, partners, and planet.

This role has no guaranteed hours; work hours may vary weekly, and there may be weeks without any hours offered.