Casual Sales Assistant

Flannels; Chester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company is seeking exceptional Sales Assistants in Chester to join their team. The role focuses on providing excellent customer service, engaging with customers, and maintaining store standards while being flexible with working hours. Ideal candidates will have a passion for fashion retail and a positive, customer-oriented attitude.

Qualifications

• Excellent communication skills.
• Able to work effectively within a team environment.
• Customer-focused attitude.

Responsibilities

• Greet customers warmly and assist with their needs.
• Maintain a high level of customer service at all times.
• Educate customers about Flannels and product offerings.

Skills

Communication

Teamwork

Customer-focused attitude

Job description

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To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.

Key Contribution Areas

• Greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
• Ask open questions to find out customers' needs.
• Recommend, select, and locate the correct merchandise for the customers' needs.
• Provide information about in-store offers, promotions, and store cards.
• Receive and process cash and card transactions.
• Stay updated on latest trends and product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service consistently.
• Educate and guide customers about Flannels, the brands, and the products we sell.
• Offer alternatives and add-on sales when appropriate.
• Ensure store standards are maintained and the store is prepared for the next trading day.
• Comply with all Flannels policies and procedures at all times.

Qualifications

• Excellent communication skills.
• Able to work effectively within a team environment.
• Customer-focused attitude.

Personal Qualities

• High energy to drive projects to completion.
• Confident and assertive.
• Positive, enthusiastic, with a can-do attitude.
• Passion for fashion retail.
• Professional manner.
• Fashion-conscious and trend-aware.
• Flexible and reliable.

Additional Information

Think without limits - Think fast, fearlessly, and lead the team.

Own it and back yourself - Own the basics, your role, and the results.

Be relevant - Relevant to our people, partners, and the planet.

This role has no guaranteed hours; hours can vary weekly, and there may be weeks with no hours offered.