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Casual Sales Assistant

Frasers Group

Cambridge

On-site

GBP 40,000 - 60,000

Part time

7 days ago

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Job summary

Frasers Group is seeking exceptional Sales Assistants for FLANNELS, the luxury fashion destination in Cambridge. This role focuses on providing a superior shopping experience through effective customer engagement and product knowledge. Ideal candidates will possess strong communication skills, a passion for fashion, and a willingness to contribute positively to the team environment.

Qualifications

High level of personal energy to drive projects to completion.
Confident and assertive.
Passion for fashion retail.

Responsibilities

Greet customers warmly and assist them with their needs.
Process cash and card transactions.
Maintain high standards of customer service.

Skills

Excellent communication skills

Able to work effectively within a team environment

Customer focused

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FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

Job Description

To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team

Key Contribution Areas

To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
Ask open questions to find out customers needs
To recommend, select and locate the correct merchandise for the customers needs
To provide information about in store offers, promotions and store cards
To receive and process cash and card transactions
Be aware of latest trends and remain fully updated on product knowledge
Maintain a customer friendly and customer focused environment at all times.
Guarantee a high level of customer service at all times.
Educate and guide customers about Flannels, the brands and the product we sell.
Offer alternatives and add on sales as and when necessary
Ensure store standards are complete and the store is prepared for the next trading day
Comply with all Flannels policies and procedures at all times.

Qualifications

Skills and Knowledge

Excellent communication skills
Able to work effectively within a team environment
Customer focused

Personal Qualities

High level of personal energy to drive projects to completion
Confident and assertive
Positive and enthusiastic with a can do attitude
Passion for fashion retail
Professional manner
Fashion conscious and trend aware
Flexible and reliable

Additional Information

Think without limits - Think fast, fearlessly, and take the team with you.

Own it and back yourself - Own the basics, own your role and own the results.

Be relevant - Relevant to our people, our partners and the planet.

This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Part-time

Job function

Job function
Customer Service
Industries
Retail

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