Casual Sales Assistant

Flannels; Brierley Hill; On-site; GBP 40,000 - 60,000; Part time

Job summary

Flannels is seeking exceptional Sales Assistants to enhance customer experiences in our stores. The role emphasizes customer service, product knowledge, and teamwork, ensuring a positive retail environment. Ideal candidates are fashion-conscious with excellent communication skills and a passion for retail.

Qualifications

• Passion for fashion retail.
• Confident and assertive.
• High level of personal energy to drive projects to completion.

Responsibilities

• Greet customers with a sincere and warm welcome.
• Recommend, select, and locate merchandise.
• Educate customers about Flannels and the products we sell.

Skills

Excellent communication skills

Teamwork

Customer-focused

Job description

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To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team.

Key Contribution Areas

• To greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
• Ask open questions to find out customers' needs.
• To recommend, select and locate the correct merchandise for the customers' needs.
• To provide information about in-store offers, promotions, and store cards.
• To receive and process cash and card transactions.
• Be aware of latest trends and remain fully updated on product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service at all times.
• Educate and guide customers about Flannels, the brands, and the products we sell.
• Offer alternatives and add-on sales as necessary.
• Ensure store standards are maintained and the store is prepared for the next trading day.
• Comply with all Flannels policies and procedures at all times.

Qualifications

Skills and Knowledge

• Excellent communication skills.
• Able to work effectively within a team environment.
• Customer-focused.

Personal Qualities

• High level of personal energy to drive projects to completion.
• Confident and assertive.
• Positive and enthusiastic with a can-do attitude.
• Passion for fashion retail.
• Professional manner.
• Fashion conscious and trend-aware.
• Flexible and reliable.

Additional Information

Think without limits - Think fast, fearlessly, and take the team with you.

Own it and back yourself - Own the basics, own your role, and own the results.

Be relevant - Relevant to our people, our partners, and the planet.

This role has no guaranteed hours of work; hours can vary week to week, and there may be weeks when no hours are offered.