Casual Sales Assistant

TN United Kingdom; Bath; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking dynamic Sales Assistants to join their team in a vibrant retail environment. This role offers the opportunity to engage with customers, understand their needs, and provide tailored recommendations. The ideal candidate will possess excellent communication skills, a passion for fashion retail, and a positive, can-do attitude. With no guaranteed hours, this position offers flexibility and the chance to be part of a fast-paced team dedicated to delivering exceptional customer service. If you thrive in a customer-focused setting and are eager to contribute to a successful retail experience, this is the perfect opportunity for you.

Qualifications

• Strong communication skills and ability to work in a team.
• Customer-focused with a passion for fashion retail.

Responsibilities

• Greet customers warmly and assist with their needs.
• Maintain store standards and ensure a customer-friendly environment.

Skills

Excellent communication skills

Teamwork

Customer-focused

Job description

To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team.

Key Contribution Areas

• Greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
• Ask open questions to find out customers' needs.
• Recommend, select and locate the correct merchandise for the customers' needs.
• Provide information about in-store offers, promotions and store cards.
• Receive and process cash and card transactions.
• Be aware of the latest trends and remain fully updated on product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service at all times.
• Educate and guide customers about Flannels, the brands, and the products we sell.
• Offer alternatives and add-on sales as necessary.
• Ensure store standards are complete and the store is prepared for the next trading day.
• Comply with all Flannels policies and procedures at all times.

Qualifications

Skills and Knowledge

• Excellent communication skills.
• Able to work effectively within a team environment.
• Customer-focused.

Personal Qualities

• High level of personal energy to drive projects to completion.
• Confident and assertive.
• Positive and enthusiastic with a can-do attitude.
• Passion for fashion retail.
• Professional manner.
• Fashion conscious and trend aware.
• Flexible and reliable.

Additional Information

This role has no guaranteed hours of work; hours can therefore vary from week to week, and there may be weeks when no hours are offered.