Casual Room Attendant

Millennium Hotels; Plymouth; Hybrid; GBP 12,000 - 14,000; Part time

Benefits offered by this job

Life Assurance

Cash Health Plan

Career development pathways

Employee Discounted Accommodation and

Job summary

The Copthorne Hotel Plymouth, part of Millennium Hotels, is seeking Casual Room Attendants to join a large team and also work independently to clean rooms to high standards.

The role is on a casual contract for services, with work assigned as required by business levels. Flexibility for nights, weekends and holidays is valued, along with good communication and stamina for a busy hotel environment.

Qualifications

• Previous housekeeping or hotel cleaning experience encouraged, with training provided.
• Good communication skills and a positive, energetic approach.
• It is a physical role requiring you to be on your feet for long periods.
• Flexibility for nights, weekends and holidays as needed.

Responsibilities

• Ensure rooms, service areas and corridors meet set standards at all times.
• Assist guests with small needs and directions as part of a friendly service.
• Keep supervisor informed of progress, and report repairs or issues promptly.
• Handle daily duties, maintain cleanliness and stock trolleys as required.

Skills

Attention to detail

Customer service orientation

Physical stamina

Flexible shifts

Job description

Pay: NLW/NMW

Job Description:

Are you passionate about cleaning and love to see things ship-shape and spotless? If yes, the Copthorne Hotel Plymouth wants you to join our team of hardworking housekeepers! We are currently seeking to recruit Casual Room Attendants that can be flexible around the needs of the business as well as your own commitments.

The Casual Room Attendant role will involve working as a part of a large team but also individually as you clean your rooms, with the successful candidate requiring real attention to detail and the capabilities to work well under pressure. These positions are all engaged on a casual contract for services therefore work will be given ‘as required’ by our business levels.

As a Casual Room Attendant, your key responsibilities include:

• Making sure our rooms, service areas, corridors, guest lift areas and fire exits are always at their best and up to the required standards
• Helping our guests - you’ll be happy to help if someone needs a toothbrush or directions!
• Keeping your supervisor updated on room servicing progress and alert them to any repairs needed
• Being safety aware, organised, and committed to attending your shift on time and completing all daily duties i.e. collecting room keys and daily duty sheet, stocking work trolley for the day, cleaning rooms to the set standard, reporting all lost property, changing and replacing linen etc

The ideal candidate for this role would have:

• Previous experience in 4* hotel is desirable, although full training is provided
• Good communication skills with a positive and energetic nature
• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays

About the Hotel

The Copthorne Hotel Plymouth, is located in the heart of the bustling city centre and provides glorious views over Britain’s “Ocean City”. The hotel offers 135 guest rooms, ranging from Standard, Club and Deluxe. Club room guests can benefit from luxury toiletries, a daily newspaper, bathrobe and slippers, and a mini bar stocked with complimentary soft drinks. The club package also includes additional privileges, including early check-in and late check-out, and a Club Guest Rewards voucher for 2 complimentary drinks and bar snacks during your stay.

50 Degrees North Brasserie & Bar offers an informal atmosphere and a menu that focuses on sourcing the very best in local produce. Both are open daily and offer light snacks, afternoon tea and cold beverages.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

For you

We offer a benefits package including:

• Life Assurance
• Cash Health Plan cover option available
• Career development pathways and regular salary reviews
• Employee Discounted Accommodation and F&B discounts worldwide!
• Apprenticeship/Placement/Training opportunities
• Meals Provided on Duty
• Free / subsidised car parking
• Social Events, Wellbeing and Team Activities
• Uniform (Laundry / Dry Cleaning for Uniform)
• Length of Service related holiday scheme
• Recommend a Friend Scheme
• … and many more!

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

Job Type: Zero hours contract

Benefits:

• Discounted or free food
• Employee discount
• On-site parking
• Store discount

Experience:

• housekeeping: 1 year (preferred)