Casual Retail Assistant

Southampton Football Club Limited; Southampton; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Healthy benefits

Competitive hourly rate

Successful club

Strong core values

Learning & development

Job summary

Southampton Football Club Limited is looking for a friendly, customer-focused retail assistant to join the club store. You will greet customers, answer enquiries, process purchases and promote current promotions while keeping stock available and accurately presented.

You should be well presented, reliable and computer-literate, with the flexibility to work shifts as needed. The role offers a competitive hourly rate and the opportunity to represent a successful club with strong values and

Qualifications

• Experience of working within a customer focused environment would be a distinct advantage.
• Experience of handling cash.

Responsibilities

• Greet, serve and assist customers in a friendly, courteous manner.
• Advise on products, prices, stock availability and promotions.
• Maintain and replenish shop floor and ensure cleanliness and presentation.
• Support promotions and ensure stock accuracy on the floor.

Skills

Customer service

Cash handling

Flexibility

Computer literacy

Verbal communication

Team player

Well-presented

Tools

POS system

Job description

To offer our fans the highest level of customer service whilst ensuring that the store is maintained to the highest standards of merchandising, presentation and product availability. What will you be doing? You will greet, serve and assist customers in a friendly, courteous, and professional manner while remaining on hand to offer advice and answer questions about products, prices, stock availability and any special promotions that may be running. Ensuring you are fully briefed on all product availability and new stock coming in, you will be confident in maintaining and replenishing the shop floor and ensuring the environment is clean, tidy and well presented at all times. We are looking for candidates who have excellent customer service skills and are proactive, enthusiastic team players. You will be well presented and will have the flexibility to attend work when needed.

Essential Experience

• Experience of working within a customer focused environment would be a distinct advantage.
• Experience of handling cash.

Essential Skills

• Can demonstrate excellent customer service skills.
• Must be flexible to attend work as and when required.
• Trustworthy and reliable.
• Excellent computer literacy skills are essential.
• Must have excellent verbal communication skills.
• Be a proactive team player.
• A well-presented individual.

Benefits

• A healthy benefits package;
• A competitive hourly rate.
• Opportunity to work for a successful club.
• Working in an environment with strong core values.
• Learning and development opportunities.