Casual Receptionist - Roehampton. Closes 31 July

clubrugby; Greater London; On-site; Confidential; Part time

Benefits offered by this job

Uniform

Meals on duty

Parking

Gym and pool access

Staff referral scheme

Pension scheme

Training and development

Job summary

Roehampton Club is seeking a Casual Receptionist for Roehampton. The role involves delivering excellent service at both the Health Club and Clubhouse receptions, ensuring smooth daily operations and friendly assistance to members, guests and visitors.

You should be a team player with excellent English, smart appearance, punctuality, reliability and a willingness to work a 7-day rota, including evenings and some weekends. Interest in sports and quick learning of booking systems is preferable.

Qualifications

• Team player with strong communication skills and a professional demeanor.
• Excellent written and spoken English; smart appearance and punctuality are essential.
• Reliable and flexible to work 4–8 hour shifts, including evenings and some weekends.
• Comfortable learning and using multiple booking systems.
• Keen interest in sports, health and fitness is desirable.

Responsibilities

• Deliver excellent service at the Health Club and Clubhouse Reception.
• Assist in the efficient daily running of the facility.
• Support members, guests and visitors with bookings and information.
• Contribute to maintaining the club's values of integrity, belonging, enjoyment and excellence.

Skills

Team player

Excellent communication

Smart appearance

Punctual

Reliable

Rotas & availability

Sports interest

Booking systems

Job description

• Casual Receptionist - Roehampton. Closes 31 July

Casual Receptionist - Roehampton. Closes 31 July

• Hours - on a varied shift patterns from 4 hour shifts to 8 hour shifts, to include some weekends and evenings. Ideally looking for a candidate with availability across Wednesdays, Thursdays, weekends.

The role of a Receptionist is to deliver great service and as such the individual in this position must be professional at all times; have limitless enthusiasm; be flexible; willing to embrace change and challenges; and have a commitment to deliver excellent service at both the Health Club and Clubhouse Reception to the membership, their guests and visitors to the Club. This person will take pride in their place of work and always look at how the delivery of that service to members can be improved within that environment. They will assist in the efficient and effective daily running of the facility. They must be seen to be living the clubs core values of professional Integrity, Belonging & Enjoyment, Excellence in Performance and Member service.

Key attributes:

• Professional at all times
• Have limitless enthusiasm
• Be flexible; willing to embrace change and challenges
• Have a commitment to deliver excellent service at both the Health Club and Clubhouse Reception, to the members, their guests, and visitors to the Club.
• An efficient user of computers and programmes

This person will take pride in their place of work and always look at how the delivery of that service to members can be improved within that environment. They will assist in the efficient and effective daily running of the facility. They must be seen to be living the clubs core values of:

Professional Integrity, Belonging & Enjoyment, Excellence in Performance and Member service.

Requirements

• Team player
• Excellent communication skills with excellent written and spoken English
• Smart appearance
• Punctual
• Reliable
• Ability to work on 7-day rota system between both the main Clubhouse Reception & Health Club Reception
• Live within proximity to Roehampton Club
• Have a keen interest in sports, health & fitness
• The ability to quicky learn and use multiple systems for bookings

The above job description is not exhaustive, and you may be required to carry out tasks as specified by the Club that are outside the content of your job description on occasion.

Benefits include: Uniform, meals whilst on duty, parking, use of some facilities including gym, pool and golf, generous staff referral scheme, and generous pension scheme after a qualifying period, ongoing training and development.