Casual Receptionist/Administrator

Bath & North East Somerset Council; Keynsham; On-site; GBP 11,000 - 15,000; Full time

Job summary

Join the Bath & North East Somerset Council as a Receptionist Administrator, where you'll play a key role in providing vital support to families. This casual role involves various responsibilities, offering an opportunity to contribute positively to your community while developing essential customer service skills.

Benefits

Flexible working arrangements

Diverse and inclusive workplace

Qualifications

• Experience in a customer-facing role.
• Excellent verbal and written communication skills.
• Good IT skills.

Responsibilities

• Answering the phone and dealing with enquiries.
• General administration tasks like photocopying and data entry.
• Providing cover for absent colleagues.

Skills

Customer Service

Administration

Attention to Detail

Effective Communication

Job description

At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.

Do you want to make an important contribution to improving the lives of children and their families? Bright Start Children’s Centres provide vital early help and support to families with children under 8 years from across Bath and North East Somerset so they may have the best start in life. We are looking to recruit a friendly and welcoming Receptionist Administrator to join our happy team on a casual basis.

About The Role

We have a team of five Receptionist Administrators at our three Children’s Centres so this role will provide plenty of opportunities for work providing cover throughout the year.

Key Responsibilities

• Answering the phone promptly and dealing with enquiries efficiently
• Supporting building health, safety and compliance
• Making new room bookings using Outlook
• Processing petty cash claims and other simple finance functions
• General administration tasks e.g., photocopying, data entry, typing and taking minutes, updating spreadsheets where necessary
• Meeting and greeting visitors face-to-face
• Dealing with challenging situations in a calm, empathic manner
• Working as a team in supporting visitors, colleagues, and service users
• Provide cover for absent colleagues in other areas
  
  

About You

You will need to have experience in a customer-facing role with excellent customer service and administration skills, strong attention to detail, and a courteous and effective manner. The successful applicant must be willing to travel across all three Children’s Centre sites in Bath, Keynsham and Radstock with a flexible approach to cover sickness, annual leave and other absences that could be at short notice.

If you are someone who wants to deliver great customer service, have excellent verbal and written communication skills as well as good IT skills, we would love to hear from you.

If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Kit Harrison, Senior Administrative Officer on 01225 396682 or email

Interview date: Tuesday 8th July 2025.

No agencies please.

About Bath & North East Somerset Council.

Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath & North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to

At Bath & North East Somerset Council we have one overriding purpose to improve peoples live. Find out more about our values at

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at

We are a Disability Confident Employer find out more at

The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note that this role is subject to an Enhanced DBS Check.

Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.

Please note the Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register. This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role, they will be interviewed before any shortlisting or interviewing of external candidates.