Casual Reception Team Member

TN United Kingdom; Aberdeen City; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Casual Receptionist to join their team at a prestigious hotel in Aberdeen. This role involves providing exceptional customer service, managing reception duties, and ensuring guest satisfaction. With a commitment to diversity and employee wellbeing, the company offers a supportive environment and a range of benefits, including discounted hotel rates and flexible working arrangements. If you have a positive attitude and a passion for hospitality, this opportunity is perfect for you!

Benefits

Discounted hotel room rates

Extra days holiday for your birthday

Flexible working arrangements

Pension

Free meals on duty

Qualifications

• Deliver exceptional service to hotel guests.
• Adhere to brand standards and ensure customer satisfaction.

Responsibilities

• Check in and check out guests efficiently.
• Handle guest inquiries and maintain hotel security.

Skills

Customer Service

Reception Duties

Positive Attitude

ONQPM Knowledge

Job description

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

THE EXCITING OPPORTUNITY

We are currently looking for exceptional candidates to join us in the role of Casual Receptionist at the Hilton Aberdeen TECA. Reporting into the Front Office Manager, you will be responsible for delivering an exceptional service to all hotel guests. Ensuring that all brand standards are adhered to and that excellent standards of customer service are delivered. Your role will include reception duties and dealing with all guest requests. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

The main responsibility of the position is to look after the security of the hotel and guests along with administrative duties. These include, checking in guests and checking out. Dealing with any questions and general inquires. ONQPM knowledge is desirable but not required.

WHERE WILL YOU BE WORKING?

Your new role of Casual Receptionist will see you working in the Hilton Aberdeen on the site of The Event Complex Aberdeen (TECA).

This role will be one of the appointments for the 200 bedroom Hilton in Aberdeen. The hotel forms part of The Event Complex Aberdeen (TECA), will include an executive lounge and up to 8 meeting rooms of variable sizes along with a cocktail bar, two very stylish speciality restaurants, fitness centre and wet leisure and spa facilities.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Discounted hotel room rates for you and your friends & family
• Extra days holiday for your birthday
• Flexible working arrangements
• Pension
• Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH

• Job Ref RBH14545

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 26/04/2025 by TN United Kingdom