Casual Night Porter

TN United Kingdom; Plymouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as a Night Porter in a thriving hotel environment. This role places you at the center of guest experiences, where you'll ensure smooth operations and deliver exceptional service. Engage with guests during their stay, assist in room service, and maintain safety standards. With a strong commitment to colleague development, this position offers ongoing training and clear career progression paths. Be part of a rapidly expanding hotel group that values your contributions and supports your growth in the hospitality industry.

Benefits

Special rates on hotel rooms

Recognition scheme with vouchers

Talent referral bonus

Employee Awards

Pension Scheme

Life Assurance

Wellbeing Support

Ongoing training

Clear progression paths

Qualifications

• Responsible for hotel and guest safety and security.
• Detail-oriented in setting out breakfast items attractively.

Responsibilities

• Deliver excellent guest care during check-in and check-out.
• Assist in preparing room service orders in the kitchen.

Skills

Guest Care

Attention to Detail

Safety and Security Awareness

Job description

Social network you want to login/join with:

Be Yourself – Be a Bold Team Player– Be Leonardo

Job Title: Night Porter

As a Night Porter, you’ll be right in the heart of the hotel, supporting your Head of Department and ensuring smooth operations. This busy role involves delivering excellent guest care, interacting with guests during check-in and check-out, and assisting in preparing room service orders in the kitchen.

Perks for Our Colleagues:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition scheme with vouchers for high street shops
• Talent referral bonus for recommending friends
• Celebrations like Thank You Week and Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear progression paths

Ideal Candidate:

• Be yourself!
• Take responsibility for hotel and guest safety and security
• Perform regular Fire Walks each night
• Be detail-oriented, e.g., setting out breakfast items attractively

We value our colleagues and support your development through our “GROWonline” learning portal, regular coaching, training, and wellness webinars. Join us for a rewarding career in Hospitality!

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe, including over 55 in the UK & Ireland. As one of the fastest-growing hotel groups, exciting expansion plans are underway—join us now!