Casual Matchday Lottery Seller

Manchester United; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join Manchester United as a lottery ticket seller on matchdays at Old Trafford Stadium! Engage with fans while promoting lottery sales to support the Manchester United Foundation. This role emphasizes customer service and teamwork in a vibrant sports environment.

Qualifications

• Previous experience in a customer focused environment.
• Ability to work individually or as part of a team.
• Warm and friendly manner.

Responsibilities

• Sell matchday lottery tickets to adult customers in allocated areas.
• Maximise potential of lottery sales.
• Maintain compliance with the Gambling Act 2005.

Skills

Customer service

Cash handling

Basic maths

Job description

Location: In or Near Old Trafford Stadium

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.

We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

The Purpose

To promote and sell Manchester United Foundation lottery raffle tickets in areas designated by the management on matchday.

• To maximise the potential of Manchester United Foundation (Trading) Limited (MUFT) lottery sales.
• Sell matchday lottery tickets to adult customers (over 16) and only in the allocated sales area.
• Prepare sales figures for the management and accurately bank ready the event sales money and credit card payments.
• To always provide a high level of customer service.
• Maintain compliance with the Gambling Act 2005.
• To deliver the raffle ticket stubs to the office in good time as to enter the raffle draw.
• To make customers fully aware of the draw procedure and where necessary our uses of gathered information.
• Advise draw results on Manchester United Foundation website.
• To ensure an effective after sales process is carried out.
• To work as part of a team and meet targets set by the management.
• Successful applicants will require a basic DBS check
  
  
  

The Person

• Previous experience in a customer focused environment
• Cash handling
• Calm and collected under pressure
• Warm and friendly manner.
• Ability to work individually or as part of a team.
• Basic maths
  
  
  

Our Commitment To You

At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Thursday 17th July 2025.

Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Korn Ferry.