Casual Loss Prevention Officer - London Marriott Hotel County Hall

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Casual Loss Prevention Officer at a prestigious hotel in London. Your role is crucial in ensuring guest safety and comfort, allowing visitors to enjoy their stay with peace of mind. You will patrol the property, monitor security feeds, and respond to emergencies, all while fostering a supportive team environment. With opportunities for personal growth and development, this position offers a chance to thrive in a dynamic setting. Be part of a dedicated team that values professionalism and commitment to excellence in hospitality.

Benefits

Supportive team environment

Learning and development opportunities

Encouraging management

Wellbeing programs

Discounts on hotel services and products

Recognition programs

Qualifications

• Strong communication skills are essential for effective guest interaction.
• Ability to remain calm and focused under stressful situations.

Responsibilities

• Patrol the property and assist guests with room access.
• Monitor security feeds and conduct daily hazard inspections.
• Respond to accidents and assist during emergencies.

Skills

Strong communication skills

Ability to thrive under stress

Team-oriented attitude

Attention to detail

Good judgment and professionalism

Job description

Casual Loss Prevention Officer - London Marriott Hotel County Hall, London

Position Summary:

We are looking for a passionate Casual Loss Prevention Officer to join our team at London Marriott Hotel County Hall.

The impact you’ll make:

Your watchful eye and protective instinct ensure our guests' safety, allowing them to enjoy their stay with peace of mind. Your dedication to safety creates a secure environment, similar to that of their own home.

What you’ll do:

• Patrol all areas of the property and assist guests with room access
• Monitor security feeds and conduct daily hazard inspections
• Respond to accidents and assist during emergencies
• Defuse disturbances and escort individuals if necessary
• Conduct investigations, gather evidence, and interview relevant parties
• Complete shift reports and maintain confidentiality of all documents

Perks you deserve:

• Supportive team environment
• Learning and development opportunities
• Encouraging management
• Wellbeing programs
• Discounts on hotel services and products
• Recognition programs

What we’re looking for:

• Strong communication skills
• Ability to thrive under stress
• Team-oriented attitude
• Attention to detail
• Good judgment and professionalism

This role requires compliance with quality standards. You may need to stand, sit, or walk for extended periods and lift objects up to 50 pounds, with assistance for heavier items. You will also use computers and point of sale systems as part of your duties.

About London Marriott County Hall:

Located in South Bank, near Westminster Bridge, our hotel embodies London's history and British spirit. Enjoy our award-winning Gillray’s Steakhouse & Bar, known for its extensive gin selection. Work in one of London’s most iconic destinations!

Marriott International is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on any protected characteristics.

Join Marriott Hotels and be part of a global community dedicated to exceptional hospitality. Discover your potential and grow with us.