Casual - Linen Porter

Hand Picked Hotels Ltd; Bath; On-site; Full time

Job summary

A leading company in luxury hospitality is seeking a Linen Porter for Bailbrook House Hotel. The role involves maintaining high cleanliness standards in guest bedrooms and public areas, ensuring a magical experience for guests. Ideal candidates should have housekeeping experience and a friendly demeanor. This full-time position offers a competitive hourly rate and opportunities for personal growth within a diverse team.

Benefits

Hourly rate of £13.82

Free Parking

Diversity and Inclusion

Qualifications

• Some housekeeping or cleaning experience required.
• Ability to deliver high-quality guest experience.

Responsibilities

• Ensure guest bedrooms are clean and maintained to a high standard.
• Support team in creating a home-from-home experience.
• Adhere to linen procedures and maintain public areas.

Skills

Housekeeping

Attention to Detail

Teamwork

Customer Service

Job description

About the Company

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family and community, Individuality, Care, Aiming Higher and Delighting our guest ensuring a hand picked experience for every guest and employees.

We are currently recruiting for a Linen Porter for Bailbrook House Hotel part of Hand Picked Hotels. This role is offered on a Casual contract basis hours as required and will require working weekends.

About the Role

• The role of a Linen Porter will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard creating a magical first impression.
• You will play a key role in supporting the team with creating a home from home experience.
• Ensuring linen procedures are adhered to – collecting, organising and delivering the linen.
• Attention to detail is key – you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About you:

• To be considered for the role, you will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.
• Taking pride in delivering consistently high standards will come naturally to you.
• It is essential have a friendly, welcoming and helpful manner as our teams work together to ensure our guests receive a memorable experience.
• You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• It essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend and return to time and time again.

Company Benefits

Our Benefits include:

• Hourly rate of £13.82 per hour.
• Free Parking.
• This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.