Casual In Room Dining Waiter/Ess

The Landmark London Hotel; England; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Pension scheme with company contrib.

Employee Assistance Programme - 24/7

Complimentary laundry

Free meals on duty

Recommend a Friend incentive

Gala dinners and events

Job summary

The Landmark London Hotel is seeking a passionate Waiter/Waitress to join our In Room Dining team on a casual basis with an immediate start. You will deliver food and beverages to guest rooms, take room service orders, and assist guests with menu selections in a five-star hospitality environment.

We value positive energy, teamwork, and a friendly, guest-focused approach. All applicants must be legally eligible to work in the UK and can expect benefits and flexible scheduling to fit their

Qualifications

• Experience in hospitality or service roles is preferred.
• Availability to work varied shifts and weekends.
• Must be legally eligible to work in the UK.

Responsibilities

• Deliver food and beverages to guest rooms in a timely manner.
• Take and process room service orders accurately.
• Assist guests with menu selections and provide recommendations.
• Collaborate with kitchen staff to ensure order accuracy and quality.
• Maintain a high standard of cleanliness and organization in the service area.
• Address guest inquiries and resolve any issues promptly.

Skills

Customer service

Room service

Food delivery

Order processing

Menu knowledge

Communication

Job description

Enrich the Journeys of our People and our Guests as our Waiter / Waitress!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.

Some of the brilliant benefits you will enjoy as a Waiter / Waitress are:

Salary: £12.71/hour + non-contractual tronc

• Pension scheme with company contribution
• Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
• Complimentary laundry
• Free meals on duty
• Recommend a Friend incentive
• Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Waiter / Waitress, to join our In Room Dining on a casual basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Waiter / Waitress, your main duties and expectations for the role will include:

• Deliver food and beverages to guest rooms in a timely manner
• Take and process room service orders accurately
• Assist guests with menu selections and provide recommendations
• Collaborate with kitchen staff to ensure order accuracy and quality
• Maintain a high standard of cleanliness and organization in the service area
• Address guest inquiries and resolve any issues promptly

You will work the hours according to your availability and business needs, just notify your manager and they will schedule your shifts accordingly.

We are …

• One of Sunday Times’ Top 100 “Best Companies to Work For 2026”
• Leaders Club Hotel of the Year Award 2025
• A Leading Hotels of the World member
• 5 red stars
• 2 rosettes
• Earth Check Silver Certified 2025

If you feel your experience, personality and interest are a match for this Waiter / Waitress role, we encourage you to apply today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK