Casual Housekeeping Assistant

Hand Picked Hotels Ltd; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking a Casual Housekeeping Assistant to join their team at a stunning country house hotel. This role is essential in creating a magical first impression for guests by ensuring cleanliness and attention to detail in guest rooms and public areas. The ideal candidate will have some housekeeping experience and a friendly demeanor, contributing to a welcoming atmosphere. With flexible hours and a competitive salary, this position offers a unique opportunity to be part of a diverse team that values high standards and guest satisfaction.

Benefits

Competitive salary package

Meals on duty

Uniform provided

Free parking on site

Flexible hours

Accrued holidays based on hours worked

Opportunity to make lifelong friendships

Qualifications

• Experience in housekeeping or cleaning in a fast-paced environment.
• Ability to maintain high standards and attention to detail.

Responsibilities

• Ensure guest bedrooms are clean and maintained to a high standard.
• Replenish towels and toiletries in guest rooms.
• Set up tea, coffee, and biscuit stations for guests.

Skills

Housekeeping experience

Attention to detail

Teamwork

Customer service skills

Education

None specified

Job description

About the Company

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family and community, Individuality, Care, Aiming Higher and Delighting our guest ensuring a hand picked experience for every guest and employees.

We are currently recruiting for a Casual Housekeeping Assistant at Woodlands Park Hotel, part of Hand Picked Hotels.

Woodlands Park Hotel is a stunning country house hotel set in landscaped grounds and gardens, making it one of Surrey’s most spectacular countryside wedding venues. It is an AA awarded 4 Star Hotel with 57 bedrooms, a 2 AA Rosette fine dining restaurant, conference and event function rooms and a bar.

About the Role

• The role of a Housekeeping Assistant will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard creating a magical first impression.
• You will play a key role in creating a home from home experience making sure each room is replenished with a fresh supply of towels and toiletries.
• Attention to detail is key – you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate.
• We are very proud of the brands we work with, and want to ensure each guest can experience these luxuries. This will involve setting up the tea, coffee and biscuit station in the rooms and delivering personalised amenities. (even for our four-legged, furry guests!)
• You will be an expert in your field and a team player with the ability to self-check the rooms and support colleagues where needed.

About you

• To be considered for the role, you will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.
• You’ll take pride in delivering consistently high standards.
• You’ll have a friendly, welcoming and helpful manner as our teams work together to ensure our guests are happy.
• You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• It essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend and return to time and time again.

Company Benefits

Our Benefits include:

• A competitive salary package of £15.07 per hour plus a share of service charge.
• This is a casual role working shifts between 7.30am - 4pm, there is a lot of flexibility on hours.
• Meals on duty are provided.
• Uniform is provided.
• Free Parking on site.
• Holidays are accrued based on the hours you work.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.