Casual Housekeeping Assistant

Hand Picked Hotels Ltd; City of Edinburgh; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a prestigious hotel as a Housekeeping Assistant, where your attention to detail will create a magical experience for guests. In this role, you will maintain the high standards of cleanliness and comfort that the hotel is known for, ensuring every guest feels at home. With flexible hours and a competitive pay rate, this position offers a unique opportunity to be part of a dedicated team in a beautiful setting. If you take pride in your work and enjoy making others feel welcome, this is the perfect role for you.

Benefits

Competitive salary

Flexible working hours

Uniform provided

Meals on duty

Free on-site parking

Diversity and Inclusion initiatives

Qualifications

• Experience in housekeeping or cleaning is essential.
• Ability to maintain high standards in a fast-paced environment.

Responsibilities

• Ensure guest bedrooms are clean and maintained to a high standard.
• Replenish towels and toiletries in guest rooms.

Skills

Housekeeping experience

Attention to detail

Team player

Customer service skills

Education

No formal education required

Job description

About the Company

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Casual Housekeeping Assistant at Norton House Hotel & Spa, part of Hand Picked Hotels. This role is offered on a casual contract basis to cover the busy periods which will include working weekends.

Sweeping past the original stone gatehouse and journeying along the tree-lined drive of Norton House Hotel & Spa in Edinburgh, this prestigious Georgian country house leaves an indelible first impression. Like fine malt whisky, it has improved with age. Now a mecca for stylish dining, 21st-century comforts and cutting-edge technology blend with historic features to create a sense of the old and new working in unison.
This 1840 country house hotel is an idyllic Scottish wedding venue and one of the best meeting venues in Edinburgh, thanks to its location, just 5 minutes from Edinburgh Airport and 20 minutes from the city centre.

About the Role

• The role of a Housekeeping Assistant will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard creating a magical first impression.
• You will play a key role in creating a home from home experience making sure each room is replenished with a fresh supply of towels and toiletries.
• Attention to detail is key – you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate.
• We are very proud of the brands we work with, and want to ensure each guest can experience these luxuries. This will involve setting up the tea, coffee and biscuit station in the rooms and delivering personalised amenities. (even for our four-legged, furry guests!)
• You will be an expert in your field and a team player with the ability to self-check the rooms and support colleagues where needed.

About you

• To be considered for the role, you will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.
• You’ll take pride in delivering consistently high standards.
• You’ll have a friendly, welcoming and helpful manner as our teams work together to ensure our guests are happy.
• You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• It essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend and return to time and time again.

Company Benefits

Our Benefits include:

• A competitive salary package of £13.82 per hour, plus a share of service charge.
• Flexible working hours between 7am - 9pm.
• Uniform and meals on duty provided.
• Free on site parking.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.