Casual House Parent Assistant

City Football Group; Manchester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading sports organization in Manchester is seeking a pastoral care professional to supervise and support resident scholars. The ideal candidate must have experience working with young people and a strong understanding of safeguarding practices. Responsibilities include ensuring well-being, managing medical supplies, and maintaining daily routines. This is a casual position with variable hours primarily during daytime.

Qualifications

• Experience in pastoral, safeguarding, or welfare roles is essential.
• Ability to build trusted relationships with young people and their families.
• Excellent organizational and administrative skills.

Responsibilities

• Ensure the well-being of resident scholars and maintain a supportive environment.
• Manage medical supplies and assist in health-related concerns.
• Liaise with staff about the welfare of boarding players.

Skills

Experience working with young people

Understanding of safeguarding

Strong communication skills

Organisational skills

IT literacy

Job description

Closing Date of Applications - 26/08/25

Please note – this role is a casual position with variable hours that can be discussed upon interview. The role is required during the day time only and no overnight work is required.

Our Story

Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of twelve clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.

Our Winning Team

Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring about meaningful, lasting change.

This role exists to support the Senior House Parent (SHP) and House Parents (HPs) in fostering a safe, nurturing, and supportive environment within the accommodation. Central to the position is the day-to-day pastoral care of scholars, ensuring their physical, social, and emotional well-being is prioritised at all times. The role also includes key administrative responsibilities related to the accommodation floor and serves as a vital point of contact for communication between scholars, parents, and senior staff, helping to maintain a well-connected and smoothly operated residential community.

Your Impact

1. Provide consistent care and supervision for resident scholars, creating a respectful and trusting environment. Be a supportive presence for those facing the pressures of elite sport, maintain open communication with staff and parents, and help uphold the Accommodation Code of Conduct while addressing welfare concerns sensitively and appropriately.

2. Prioritise safeguarding and well-being, remaining vigilant and compliant with all relevant legislation, and reporting concerns through appropriate channels.

3. Support residential routines and individual development, helping players build independence and stay aligned with their seasonal objectives in a safe, supportive environment.

4. Administration tasks for the accommodation floor:

• Updating the nights spreadsheet, players in residents, Plaques for players who have left, maintaining scrap books

• To record events, incidents and routine activities as required using the appropriate documentation and systems. RA’s
• Portals
• PD planning, support for PL department
• Creating positive parent experience – mixers, regular contact

5. Medical Administration Duties

• To manage and record stock levels of medical supplies in the Accommodation
• To inform the medical team of any concerns related to residents’ health and when necessary, to escort residents to medical appointments offsite
• To administer First Aid to residents and to record details in the correct way. To administer prescribed medication and OCMs and to record in the correct way
• To be aware and follow all accommodation policies and practices
• Regular reviews of resident allergies and updating relevant staff on any changes

6 .To liaise as necessary with the Senior House Parent and relevant wider academy staff on matters relating to the welfare of boarding players and the management of the facility, producing or contributing to internal pastoral (and other) reports on the players in their charge as appropriate. To participate in regular team meetings regarding the progress of the residents and the general pastoral and welfare issues in the Accommodation

7. To liaise with the CFA Facilities Management team concerning the domestic operation (catering, housekeeping, laundry, maintenance) of the boarding facilities and any damage or repairs that are required

8.Support the PLPS Manager with external house parent provision

What we are looking for

Essential

• Experience working with young people in a pastoral, safeguarding, or welfare capacity
• Strong understanding of safeguarding and child protection responsibilities
• Ability to build trusted relationships with young people, parents, and staff
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information appropriately
• Strong organisational and administrative skills
• IT literate, with the ability to use systems for record-keeping and communication

Desirable

• Previous experience in a boarding/residential environment
• Knowledge of mental health and emotional well-being support strategies for young people
• First Aid trained

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.