Casual General Assistant

Elior Uk; Maidenhead; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Free meals

Flexible working

Room to grow

Job summary

Lexington is seeking a General Assistant to maintain the Restaurant/Café/Lounge areas to the highest standards, set up counters and fridges, and serve customers with a friendly and efficient approach.

You will assist in food and beverage service, restock and present attractive displays, handle till operations, and support the Catering Team while upholding hygiene and safety standards. Training and benefits including free meals and flexible hours are provided.

Qualifications

• Experience in hospitality or catering operations.
• Strong customer service and communication abilities.
• Ability to maintain high standards of cleanliness and hygiene.
• Knowledge of food safety and handling preferred.

Responsibilities

• Set up counters, fridges and tables prior to service.
• Ensure constant replenishment of counters and fridges during service.
• Provide a high standard of customer service, politely and professionally.
• Assist in the preparation and service of food and beverages.
• Maintain hygiene in preparation and service areas and wear PPE as required.
• Operate till and handle money in compliance with procedures.
• Report any equipment issues to line managers and attend required trainings.
• Perform other duties as directed by management.

Skills

Job Knowledge

Technical Knowledge

Expertise

Customer Service

Menu/Product Knowledge

Job description

£12.71 per hour

Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.

Job Description:

General Assistant

Post Title:

General Assistant

Liaises with:

Assistant Catering Manager/Catering Manager/Supervisor

Job Role:

To ensure that the Restaurant/Café/Lounge areas, counters and fridges are set up and maintain to the highest standards. To serve customers in a friendly and efficient manner.

Operational Skills

Necessary Operational Skills:

Job Knowledge, Technical Knowledge, Expertise, Customer Service, Menu/Product Knowledge

Duties:

Ensure all counters, fridges and tables are set up prior to service time

Ensure constant replenishment of counters and fridge’s throughout service

Ensure attractive presentation of food throughout service

Ensure the restaurant area is always clean and tidy

To provide a high standard of customer service, dealing with customers politely and professionally at all times

To assist in the preparation and service of food and beverages to the customer

To assist in maintaining levels of hygiene in the preparation and service areas

To carry out dedicated cleaning of equipment and/or areas as per approved cleaning schedules

To operate a till and be responsible for any money in their care in compliance with all Lexington procedures with regards to financial security

To ensure correct storage and rotation of stock, when required

To ensure at all times the wearing of the correct protective clothing and footwear

To comply with all health, safety and hygiene regulations as lay down within the catering department and to make due diligence reports if required

To report any equipment breakdowns or accidents to the Supervisor/Assistant Catering Manager/ Catering Manager

To attend any training that is required

To carry out all reasonable tasks expected by management

Interpersonal Skills

Necessary Interpersonal Skills:

Effective Communicator; Verbal (Speech) and Non-Verbal (Listening), Team Worker, Flexibility, Personal Hygiene

Duties:

Welcome and connect with every customer

Ensure the highest standard of customer care is used at all times

Ensure all customers are served in a friendly and efficient manner

Ensure all comments and complaints are passed on immediately to the Catering Manager

Ensure high standards of personal hygiene

Ensure uniform is clean and tidy

Ensure all accidents and faulty equipment is reported to the Catering Manager

Ensure that all new ideas are communicated to the Catering Manager

Ensure full attendance to all training sessions, meetings and monthly reviews

To work overtime provided reasonable notice is given

To carry out any other duties as reasonably directed by the management tea

Because of the changing nature of our business your job description will inevitably change. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - because life doesn’t run on a 9-5 schedule.
• Room to grow - career development and learning opportunities.

Why You’ll Love Working Here

We’re a people‑first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.

We Celebrate You!

At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!