Casual General Assistant

Thomas Franks Ltd.; Dollar; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player in fresh food catering seeks a Casual General Assistant to join their dynamic team. This role offers the chance to work in a fast-paced environment, serving a diverse clientele while ensuring high food hygiene standards. You will be responsible for preparing service areas, serving customers, and maintaining cleanliness. With opportunities for career progression and a supportive workplace culture, this position is perfect for individuals passionate about food and customer service. Join a company that values excellence and individuality in its approach to catering.

Benefits

Wider Wallet discounts

Free meals on duty

Volunteering leave

Enhanced maternity leave

Cycle to work scheme

Referral bonus

Comprehensive training

Established apprenticeship programs

Social events

Workplace pension

Qualifications

• Experience in a fast-paced catering environment preferred.
• Food Hygiene Certificate is preferred.

Responsibilities

• Support team with serving customers and replenishing stocks.
• Prepare service areas for meal service and special functions.
• Follow Food Hygiene and Health & Safety policies.

Skills

Teamwork

Good listening skills

Ability to work independently

Excellent personal presentation

Hygiene and professional behavior

Adaptability

Flexibility

Reliability

Customer-focused attitude

Willingness to learn new skills

Education

Level 2 Food Hygiene qualification

Job description

A private co-educational day and boarding school in Dollar, Scotland, catering for 550 students and staff daily. We offer a core menu of lunch, breaks, and supper. This is a term-time only contract working 39 weeks a year, operating 7 days a week, with some ad hoc hospitality events throughout the year. An additional benefit of this location is free on-site parking.

We have a fantastic opportunity for you as Casual General Assistant at our location in Clackmannanshire.

You should ideally have previous experience in a fast-paced catering environment.

You will enjoy your work, working with a great team for a company passionate about food and serving excellent customers.

Key responsibilities:

1. Supporting the team with serving customers, replenishing stocks, and cleaning.
2. Preparing all service areas for the day's business related to meal service.
3. Setting up, serving, clearing, cleaning, and storing food, beverages, or equipment for special functions.
4. Preparing basic food items for sale or service, following hygiene and safety standards.
5. Replenishing stocks and consumables during service, anticipating customer needs to ensure excellent service.
6. Disposing of rubbish and recycling appropriately.
7. Occasionally working evenings and/or weekends for functions and school events.
8. Adhering to company food standards and controlling wastage.
9. Following Food Hygiene, Health & Safety policies, and allergen control procedures.

Skills required:

1. Teamwork, good listening skills, ability to work independently, excellent personal presentation, hygiene, and professional behavior. A Food Hygiene Certificate is preferred.
2. Adaptability, flexibility, reliability, honesty, and a customer-focused attitude.
3. Willingness to learn new skills and take on responsibilities.
4. Ability to handle moderate lifting, carrying, and pushing.

Knowledge and competencies:

1. Level 2 Food Hygiene qualification.
2. Good verbal and written English skills.
3. Experience in customer service or food preparation is preferred.

Benefits include:

1. Wider Wallet discounts at retailers, restaurants, gyms, etc.
2. Free meals on duty
3. Volunteering leave — up to one day per year
4. Enhanced maternity, paternity, and adoptive leave
5. Cycle to work scheme
6. Referral bonus
7. Comprehensive training and development opportunities
8. Established apprenticeship programs
9. Social events and team activities
10. Employee assistance program
11. Workplace pension
12. Career progression within a leading independent caterer

About us

Thomas Franks is a founder-led, fresh food catering business committed to excellence, service, and individuality. Our clients and staff are central to our success.

Legal and Diversity Information

Applicants must demonstrate the right to work in the UK. An enhanced PVG check, identity, and references (covering the last five years) are part of the selection process. We comply fully with PVG regulations and are committed to safeguarding children and promoting diversity and inclusion. We encourage applications from under-represented groups to foster a diverse and dynamic workplace.