Casual Funeral Service Operative

Dignity PLC; Wales; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading funeral service provider in Caerphilly seeks a Casual Funeral Service Operative to assist at funeral services and support families. This flexible role is perfect for compassionate individuals looking to make a difference. Full training will be provided, and a Full UK Driving Licence is essential. Join us in supporting families during their time of need.

Benefits

Flexible working arrangements

Full training and ongoing support

Uniform and equipment provided

Opportunity to support families in the community

Qualifications

• Demonstrates compassion, empathy, and professionalism.
• Understands the importance of presentation and discretion.
• Physically capable of manual handling tasks.
• Holds a Full UK Driving Licence (essential).
• Reliable, punctual, and flexible with working hours.
• Comfortable with direct contact with the deceased.

Responsibilities

• Assist at funeral services and support mourners.
• Drive and operate hearses and limousines.
• Represent the company with professionalism and empathy.
• Provide support to families during services.
• Maintain ceremonial standards in conduct and service.

Skills

Compassion

Empathy

Professionalism

Manual handling

Reliability

Punctuality

Flexibility

Driving

Job description

Position: Casual Funeral Service Operative

Location: Thomas & Brown Funeral Directors, Caerphilly

Job Type: Casual

Salary: £12.87 per hour

We’re looking for compassionate individuals to join our team on a casual basis, supporting families during funeral services and behind the scenes. This flexible opportunity is ideal for those who want to make a difference in their community while working around other commitments.

The Role

You’ll be part of a team that ensures every service is delivered with dignity and respect. This position is well-suited to individuals who are looking to work occasionally and contribute in a meaningful way, especially during peak periods or when extra ceremonial support is required.

• Assisting at funeral services — bearing coffins, setting up venues, and supporting mourners
• Driving and operating specialist vehicles such as hearses and limousines
• Representing Dignity Funerals with professionalism and empathy
• Providing respectful, discreet support to families on the day of the service
• Maintaining ceremonial standards in appearance, conduct, and service delivery

About You

We’re looking for someone who:

• Demonstrates compassion, empathy, and professionalism
• Understands the importance of presentation and discretion
• Is physically capable of manual handling tasks, including lifting and carrying
• Holds a Full UK Driving Licence (essential)
• Is reliable, punctual, and flexible with working hours, including short-notice availability
• Is comfortable with tasks that involve direct contact with the deceased

No previous experience in funeral care is required — full training and uniform will be provided.

What We Offer

• A fulfilling opportunity to support families in your community
• Flexible casual working arrangements
• Full training and ongoing support
• Uniform and all necessary equipment provided

If you're looking to be part of a compassionate team and want to support people when they need it most, we’d love to hear from you.

What are the next steps? To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!

About Us

We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.

Now we are building the UK’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well.

Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.

FCA Statement We’re regulated by the FCA, so some roles may be subject to background checks

Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.