Casual Funeral Service Operative

Dignity Plc; Norwich; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

28 days annual leave?

Pension 4% matched

MyStaffShop discounts

EAP programme

Training & apprenticeships

Free on-site parking

Job summary

Dignity Plc is seeking compassionate individuals to join our team on a casual basis, supporting families during funeral services and behind the scenes across our UK locations. You will assist at services, drive hearses and limousines, and provide discreet support to families on the day of the service.

No prior funeral care experience is required; full training and uniform are provided. A full UK driving licence is essential, and we welcome flexible, sometimes peak-focused hours to fit around

Qualifications

• Full UK Driving Licence (Essential).
• Demonstrates compassion, empathy, and professionalism.
• Is physically capable of manual handling tasks, including lifting and carrying.
• Is reliable, punctual, and flexible with working hours, including short-notice availability.
• No previous experience in funeral care is required; full training and uniform will be provided.

Responsibilities

• Assisting at funeral services, bearing coffins, setting up venues, and supporting mourners.
• Driving and operating specialist vehicles such as hearses and limousines.
• Representing Dignity Funerals with professionalism and empathy.
• Providing respectful, discreet support to families on the day of the service.
• Maintaining ceremonial standards in appearance, conduct, and service delivery.

Skills

Driving licence

Empathy

Reliability

Flexibility

Manual handling

Team player

Education

Full UK driving licence

Job description

We're looking for compassionate individuals to join our team on a casual basis, supporting families during funeral services and behind the scenes. This flexible opportunity is ideal for those who want to make a difference in their community while working around other commitments. You'll be part of a team that ensures every service is delivered with dignity and respect. This position is well-suited to individuals who are looking to work occasionally and contribute in a meaningful way, especially during peak periods or when extra ceremonial support is required.

• Assisting at funeral services, bearing coffins, setting up venues, and supporting mourners.
• Driving and operating specialist vehicles such as hearses and limousines.
• Representing Dignity Funerals with professionalism and empathy.
• Providing respectful, discreet support to families on the day of the service.
• Maintaining ceremonial standards in appearance, conduct, and service delivery.
  Full UK Driving Licence (Essential).
• Demonstrates compassion, empathy, and professionalism.
• Understands the importance of presentation and discretion.
• Is physically capable of manual handling tasks, including lifting and carrying.
• Is reliable, punctual, and flexible with working hours, including short-notice availability.
• Is comfortable with tasks that involve direct contact with the deceased.
• No previous experience in funeral care is required; full training and uniform will be provided.
• Time to recharge - Accrue up to 22 days' annual leave plus bank holidays, based on the hours you work, giving you valuable time to rest, recharge and maintain a healthy work-life balance.
• Planning for your future - 4% matched pension to help you build long-term financial security.
• Everyday savings and perks
• Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jab reimbursement and lifestyle discounts.
• Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Learn and grow with us - Ongoing training and development, including internal learning pathways and apprenticeship opportunities.
• Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Making work easier - Free on-site parking available at most of our locations.

If you're looking to be part of a compassionate team and want to support people when they need it most, we'd love to hear from you.

Why Dignity Dignity exists to help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. That's true whether you're with us full-time, part-time, or on a casual basis, across our Dignity Funerals branches or our CMG crematorium and cemetery sites. Casual roles with us are built around flexibility. You choose the shifts that work for you, with no minimum hours and no long-term commitment, so the work fits around your life, whether that's family, study, another job, or just wanting to work when it suits you. The work itself still matters. Every shift you pick up is helping a family through one of the hardest moments of their lives, and you'll be properly trained and supported to do it well, just like the rest of the team. If you're looking for flexible, genuinely worthwhile work that you can pick up and put down as life demands, this is a good place to do it.

FCA Statement Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process.

Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know.