Casual Funeral Service Operative

Jeroen den Hartog Photography & Image Processing; Dunstable; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking compassionate individuals to join their team as Casual Funeral Service Operatives. This flexible role allows you to work on an as-needed basis, providing essential support to families during difficult times. You will assist with various tasks, including transporting the deceased, maintaining vehicle standards, and participating in funeral services. If you possess a strong desire to help your community and deliver exceptional customer service, this opportunity offers a meaningful way to make a difference while enjoying a flexible work-life balance. Join a team committed to dignity and care in every aspect of their work.

Benefits

Statutory 28 Days Holiday

Pension Scheme

Free On-Site/Street Parking

Free Uniform Provided

Access to internal career opportunities

Qualifications

• Full UK Manual Driving License is essential.
• Ability to lift and carry heavy weights as per manual handling procedures.

Responsibilities

• Aid in bringing the deceased into care and maintaining vehicle cleanliness.
• Participate in coffining duties and assist the Funeral Director.

Skills

Customer Service

Compassion

Empathy

Reliability

Manual Handling

Job description

Casual Funeral Service Operative

0-Hours (Hours are as and when dependant on business needs)

Location: S.A Bates Funeral Directors, Dunstable

Hourly Rate: Meets National Minimum Wage

#WorkingWithDignity #DignifiedCareers

Our casual contracts offer flexibility to our employees. We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance!

Whilst industry experience isn't essential to be a part of our teams, a strong desire to help people in your local community is! We look for individuals who love to deliver customer service with compassion and genuine enthusiasm, ensuring that every family receives the support they need during difficult times.

This role will suit someone who:

• Has a Full UK Manual Driving License.
• Physically able to lift and carry heavy weights in accordance with manual handling procedures.
• Ideally familiar with the local community.
• Committed to providing excellent customer service.
• Demonstrates composure and empathy in sensitive situations.
• Reliable, well-presented and aims for high standards in their job role.

Here is what a typical day could look like for you:

• Take part in our on-call rota (This is dependant on individual branch rotas).
• Aid with bringing the deceased into our care throughout office hours and out of hours.
• Preparing and maintaining excellent standards of vehicle cleanliness for our funeral fleet.
• Participate in coffining duties, including the trimming of coffins/caskets, in addition to dressing and placing the deceased in coffins as appropriate.
• Being part of the funeral service by bearing the coffin and driving company vehicles.
• Assisting the Funeral Director with pre-funeral checks including route planning and address checking.
• We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area when required based on operational needs.

What we provide to you:

• Statutory 28 Days Holiday
• Pension Scheme.
• Free On-Site/Street Parking.
• Free Uniform Provided
• Access to our internal permanent career opportunities.

What are the next steps?

To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.