Casual Front of House (Victoria Theatre)

Calderdale Council; Halifax; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking Front of House staff to enhance the visitor experience at a vibrant theatre. This role requires a commitment to high standards, with responsibilities including providing excellent customer service during various events. The ideal candidate will possess strong interpersonal skills, confidence in money handling, and the ability to adapt to unsociable hours. If you thrive in a dynamic environment and enjoy engaging with the public, this position offers a fantastic opportunity to be part of a diverse and inclusive team dedicated to delivering memorable experiences.

Qualifications

• Experience in hospitality, events, or retail is essential.
• Must be numerate and literate with strong customer care skills.

Responsibilities

• Provide an efficient and safety-conscious customer experience.
• Work evenings and weekends on a rota basis, as per event schedules.

Skills

Customer Care Skills

Money Handling

Numeracy

Literacy

Hospitality Experience

Event Management Experience

Retail Experience

Job description

Post Ref: CC372

The Victoria Theatre is a theatre that hosts a number of different types of events including comedy, music and theatre.

We are recruiting Front of House staff to work evening, weekends and occasionally day-time shifts on a rota basis, as dictated by the performances taking place at the theatre. This role will involve providing an efficient, effective and safety conscious customer experience to visitors of the theatre.

Successful applicants will have some experience of working with the general public in a hospitality, events or retail environment. Applicants should also be confident in money handling and completing relevant paperwork. The right candidate will be numerate, literate and have excellent customer care skills.

A pleasant disposition, commitment to high standards and the ability to work unsociable hours, sometimes at short notice will also be required.

Candidates must be able to move between different levels of the venue using stairs.

Closing Date: 4th May 2025

Interview Date: Week commencing 12th May 2025

We may utilise digital interview methods.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.

For support on your application please read our Application Booklet or visit our website.

We reserve the right to close vacancies prior to the advertised closing date; an early submission is advised.