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Casual Front of House Retail & Hospitality Team Member - Farnborough, Hampshire

TN United Kingdom

Birmingham

On-site

GBP 20,000 - 30,000

Full time

11 days ago

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Job summary

Join a dynamic team as a Front of House Team Member at a renowned venue in Birmingham. This role offers a fantastic opportunity to engage with diverse customers while delivering exceptional service in a vibrant environment. You'll be part of a dedicated team, ensuring every guest has a memorable experience. With flexible hours and great benefits, including training and development, this position is perfect for those passionate about hospitality. If you're ready to make a difference and thrive in a fast-paced setting, we want to hear from you!

Benefits

Free Onsite Parking
Free Lunch for Shifts Over 6 Hours
Pension Matching Up to 7%
Life Assurance
Great Learning and Development
Employee Assistance Programme
Exclusive Discounts

Qualifications

  • Passion for delivering excellent customer service.
  • Ability to work flexible hours including weekends and evenings.

Responsibilities

  • Perform plate waiting and hospitality service.
  • Handle till operations and cash transactions.
  • Resolve customer challenges effectively.

Skills

Communication Skills
Teamwork
Customer Service
Food and Beverage Service Skills

Education

No formal education required

Job description

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Casual Front of House Retail & Hospitality Team Member - Farnborough, Hampshire, Birmingham

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Client:

The NEC Group

Location:

Birmingham, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

fcf0633e017c

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

We have a fantastic opportunity available to join the team as a skilled Front of House Team Member!

The NEC Group is a multi-award-winning catering business with over 40 years of experience, operating at various venues including its’ home sites at the NEC, ICC, VOX, Utilita Arena and Resorts World Arena, as well as regional venues including Farnborough International Exhibition and Conference Centre , where you’ll be based.

Farnborough International is the go-to destination and organisation for the pioneers of today and tomorrow, famous for delivering world class air shows and events. An array of Exhibitions, Conferences and Events are hosted at the conference centre every year, such as The Farnborough Air Show, British Motor Show, Sporting events, Wedding shows and many more.

If you are a dedicated individual who is passionate about delivering excellent standards to our customers and excited to get off to a flying start, then we want you to hop on board.

In return you will receive training, great opportunities to progress and get to work with people who enjoy what they do and offer great and fast service to all their customers.

Applicants must be over 17 years of age.

What you'll do:

  • Plate waiting and restaurant work
  • Hospitality service
  • Till operation and cash handling
  • Tea & coffee service
  • Bar and wine service

In this role you will be expected to:

  • Have good communication skills
  • Be able to present a professional and efficient catering delivery to customers
  • Work well in a team
  • Resolve any customer challenges or ensure they are escalated in the appropriate manner
  • Whilst not essential it would be great if you possessed food and beverage service skills, with experience within a catering environment


A flexible approach is desirable as hours can vary each week depending on the nature and volume of the business, hours will include weekends, bank holiday and evenings, but we are dedicated to finding a flexible approach that works for you.
Whether you have plenty of free time or can only manage the odd shift, we'd love to hear from you.


What we offer:

  • Holiday is accrued at 12.07% of hours worked.
  • Free Onsite parking
  • Free lunch when working over 6 hours
  • Pension matching up to 7% and Life Assurance if eligible for pension and in pension plan.
  • We will provide you with a Life Assurance cover if you are actively contributing to the NEC group personal pension plan and have joined at the first opportunity or within 12 months of becoming first eligible
  • Great Learning and Development
  • Employee Assistance Programme
  • Exclusive Discounts and many more great benefits

The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.

Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.

Please do not delay in submitting your application for this role. With some roles that are urgent or receiving high volume of applicants, we may interview and conclude the process prior to the closing date of the advertisement.

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