Casual Food & Beverage Waitperson - In Room Dining - Trump Turnberry - Food & Beverage

Trump Turnberry Golf and Spa; Girvan; On-site; GBP 20,000 - 30,000; Full time

Job summary

A luxury resort in Scotland is seeking a Casual Food & Beverage Waitperson to assist in delivering high-quality service. Responsibilities include managing guest orders and maintaining a professional image. Applicants should possess excellent communication and time management skills, alongside a valid driving license and eligibility to work in the UK. This position offers growth through training and various employee benefits, including discounted accommodation.

Benefits

Subsidised staff accommodation

Meal on duty

Discounted room rates

Use of resort facilities

Uniform provided

Employee Assistance Programme

Ongoing training and development

Qualifications

• A valid driving license is required.
• Eligibility to live and work in the UK.
• Ability to communicate in English.
• Excellent time management skills.

Responsibilities

• Project a professional image at all times.
• Ensure timely delivery of orders.
• Liaise with departments for seamless service.
• Manage guests' needs and expectations.

Skills

Attention to detail

Team player

Time management

Communication

Job description

Overview

Casual Food & Beverage Waitperson

In Room Dining  Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.

Position Scope

To assist in the service of a high-quality food & beverage product to customers. Delivery amenities to guest bedrooms. To answer guests' requests and resolve guests' problems.

Responsibilities

• To project a pleasant, positive and professional image at all times.
• To adhere to all company policies and procedures
• To manage cultural needs and expectations of all guests.
• To ensure a timely delivery of all guests’ orders.
• To ensure a thorough knowledge of all products both food and beverage within your department.
• Upselling and the identification of additional revenue opportunities.
• Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
• Any other reasonable task requested by your manager

Qualification Standards

• A driving license is required.
• Eligibility to live and work in the UK
• Ability to communicate freely in the local language
• Open and friendly with a desire to deliver exceptional guest experiences
• Good attention to detail and accuracy
• A team player, contributing positively to team performance
• Excellent time management skills with the ability to prioritise workload
• Ability to assess and meet the needs of the guest
• Previous, similar experience in 4 – 5 Star environment preferred

Benefits

• Subsidised staff accommodation (if required).
• Access to a meal on duty in the staff canteen.
• Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
• Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
• Resort Facilities – use of the Spa, Gym and Golf facilities.(subject to some restrictions).
• Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
• Share of gratuities and service charge within Food and Beverage