Casual Food & Beverage Assistant

Hand Picked Hotels; Basingstoke; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury hospitality group seeks a Casual Food & Beverage Assistant at their hotel in Basingstoke. The role involves preparing service areas, providing menu knowledge, and delivering outstanding guest experiences. Candidates need hospitality experience and a passion for service. This position offers a competitive pay rate and opportunities for team bonding and diversity celebration.

Benefits

Competitive salary of £13.82 per hour

Meals on duty provided

Uniform provided

Qualifications

• Experience in a quality driven hotel, restaurant, or hospitality environment.
• Enthusiastic and willing to take on new responsibilities.
• Ability to deliver high-quality, personalized guest experiences.

Responsibilities

• Prepare food and beverage service areas to standards.
• Provide product descriptions and recommendations.
• Work with team members to achieve departmental goals.

Skills

Food and beverage knowledge

Teamwork

Flexibility

Emotional intelligence

Job description

Overview

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Casual Food & Beverage Assistant at Audleys Wood Hotel, part of Hand Picked Hotels.

Audleys Wood Hotel is a gorgeous AA awarded 4 star 68-bedroom, country house hotel surrounded by stunning woodlands and seven acres of lush private grounds. It boasts a 2 AA Rosette fine dining restaurant and a variety of function spaces making this a popular wedding and events venue.

Responsibilities

• The role of a Food and Beverage Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained.
• You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style.
• Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences.
• Working enthusiastically alongside team members to achieve departmental goals.
• As Food and Beverage Assistant you will be expected to be able to maintain a basic knowledge of the wine list and stock availability.
• Understands the basic principles of food and wine matching, different grape varieties and predominant flavours.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About You

• To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment.
• You will be enthusiastic and willing to take on new responsibilities.
• Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• Having a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
• It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.

Benefits

• A competitive salary package of £13.82 per hour.
• Meals on duty are provided.
• Uniform is provided.
• This is a casual contract, depending on business needs.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
• Hand Picked Hotels is an Equal Opportunities employer.

Candidates must be eligible to live and work in the UK.