Casual Food And Beverage Team Member

LGH Hotel Management Ltd; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a Casual Food And Beverage Team Member at the Crowne Plaza Birmingham NEC. The role involves preparing the restaurant for service, engaging with guests, and creating a welcoming atmosphere. Ideal candidates possess a passion for hospitality and relevant experience, ensuring guests receive exceptional service. This position offers various employee benefits, fostering a positive work environment.

Benefits

Employee discounts on hotel stays

Global IHG employee benefit programme

Shopping discounts

Cyclical work scheme

Wellbeing support

Free meals on duty

Free parking

Qualifications

• Energetic enthusiasm to create memorable guest experiences.
• Ability to engage with guests and passion for hospitality.
• Experience in a hotel or restaurant environment preferred.
• Warm and professional demeanor.
• Willingness to learn and develop in the role.

Responsibilities

• Prepare restaurant and bar for service.
• Act as the brand ambassador delivering hospitality.
• Interact with guests, taking orders and upselling.
• Create a welcoming atmosphere for guests.

Skills

Engagement with guests

Upselling techniques

Attention to detail

Positive outlook

Job description

Casual Food And Beverage Team Member

Crowne Plaza Birmingham NEC

Check out the hotel on our virtual tour!

The Opportunity

Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we're on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.

What You'll Do:

• Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
• Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
• Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
• Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.

At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• A contagious enthusiasm and sincere desire to create memorable guest experiences.
• A natural ability to engage with others and a genuine passion for the hospitality industry.
• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• A positive outlook and approachable demeanor that exudes warmth and professionalism.
• A willingness to learn and a desire to develop within the role.
• An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.

Hotel

The Crowne Plaza Birmingham NEC is a remarkable 242-room hotel, ideally situated near the Genting Arena, NEC, and Birmingham International Airport. Set within scenic grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and railway station, and only 10 miles from Birmingham City Centre

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.