Casual Food and Beverage Assistant - Chelsea, London

The Chelsea Townhouse; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking establishment as a Casual Food and Beverage Assistant, where your passion for hospitality will shine. In this dynamic role, you'll be part of a dedicated team, creating memorable experiences for guests from breakfast through dinner. Your ability to work under pressure, coupled with strong customer service skills, will ensure that every guest feels valued and appreciated. Enjoy a vibrant work environment with monthly service charges, team gatherings, and exclusive rates at luxury hotels. If you're excited about the buzz of hospitality, this opportunity is perfect for you!

Benefits

Monthly service charge

Regular team gatherings

Complimentary team meals

Exclusive team rates at luxury hotels

Friends & family rates at hotels

Qualifications

• Ability to work under pressure in a busy environment.
• Strong product knowledge and customer service skills.

Responsibilities

• Provide professional service to guests in the restaurant.
• Ensure cleanliness and organization of the service area.
• Assist with mise en place and food transport.

Skills

Teamwork

Customer Service

Product Knowledge

Pressure Management

Job description

Casual Food and Beverage Assistant - Chelsea, London

About the role:

As Food & Beverage Assistant at The Chelsea Townhouse -, you are the reason our Guests keep coming back for more. Our Food & Beverage Assistants work as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations from breakfast right through dinner, to ensure that every guest wants to return.

You will be a team player able to deal with the pressure of running in a busy operation in The Chelsea Townhouse' Drawing Room, striving for quality and perfection when looking after our guests.

What Will You Be Doing?

• To be confident that the service is at all times performed in a professional manner and to the style as specified by the Food & Beverage House Manager.
• To be fully conversant with every dish served in the Restaurant and to provide a confident explanation if requested.
• To be aware and confident of your product knowledge of all services offered in the Hotel.
• To ensure that all guests' wishes are met so far as is reasonably possible. Showing passion and pride for the hotel
• To do mise en place, cleaning and service in the Restaurant. Understanding the importance of teamwork and flexibility within your role.
• To take ownership and ensure that all dishes are transported to the Restaurant and that the station is clean and clear throughout the service.
• To be confident to use guests' names at all times.
• To ensure that service is discrete and efficient at all times using your integrity.

What's In It For You?

• Monthly service charge
• Regular team gatherings and appreciation events
• Complimentary team meals
• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
• Exclusive team rates with London & Regional properties worldwide
• …and so much more.

If you find the buzz of hospitality exciting and feel comfortable working under pressure, please Apply Now, we'd love to hear from you!